We are Hestia. We make a difference.At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to empower individuals to rebuild their lives and achieve independence.The service you will work in….CroydonDomesticAbuseserviceemotionallyandpracticallysupportsservice userswholive inouraccommodationbased refuge provision and the local borough.A day in this role looks like….As a Children &FamiliesWorker atHestia, youwillplay a crucial role inourDomesticAbuseservice. Yourcontributionswilldirectly influence the lives ofourserviceusers, guiding them towards a path ofempowermentandindependence. A daywillnever look the same and some of the things you can expect to do/beresponsiblefor are:Develop positiverelationshipswithwomen and their child(ren) in order to enable them toworktowards and achieve their goals, using a strengths based approach.Advocate on behalf offamilies, and whereappropriateaccompanyingthem to relevant agencies in order to formulate, implement and reviewsupportplanswiththeparticipationof the serviceuser themselves.Supportfamilieswithissues and concerns surroundingdomesticabuse.To develop a robust SUI package including promoting events, networking, fundraising and carrying outserviceusers'consultationand obtaining feedback.To report anysafeguardingrelated incidentsimmediatelyto line manager.Contributepositivelytowards five key outcome areas -Being healthy,Staying safe,Enjoy and achieve,Making a positivecontributionandAchieveeconomicwellbeing.Why Hestia?Joining Hestia means more than just a job; it's an opportunity to be part of something bigger. We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.We are looking for candidates who bring a combination of passion, expertise, and dedication to the table. To excel in this role, you should possess:To be able to demonstratecompassionandempathyto children and motherswhohave experienced trauma.Abilitytofacilitateand deliver directworksupportingfamilieswhohave experienceddomesticabuse.Abilitytoworkwithstatutory,voluntaryandcommunitypartners to get the best possible outcomes forfamilies.Theabilityto receive, process andaccuratelyrecord detailedinformation,sharingitwithothers, asappropriateand within the framework ofconfidentiality.Having a solution focused approach and thecapacitytoworkconstructivelyandcollaborativ elytowards problem solving.Beingoptimisticabout thepossibilityof change and theserviceusers'capacityto change.A calm,non-judgementalandanti-discriminatoryapproachwiththeabilitytoworkwithin a structured, busy and sometimes pressuredenvironment.Willingness to travel andworkacross all the premises within services as well asaccompanyingclients to appointments when required.Knowledge andunderstandingofsafeguardingissues andabilityto address themappropriately.Schedule 9 (1a) of the Equality Act 2010 applies to this position. There is a genuineoccupationalrequirementfor the post holder to be female please.Our commitment to Equality, Diversity, and InclusionOur services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.We are a disability confident employerHestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.Safeguarding StatementHestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake int ernal and external safeguarding training throughout their employment with Hestia.Important Information for CandidatesIf your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.