Here at Costa Coffee, it's all about creating the best possible experiences for today, tomorrow, and the future. You will do this by taking your store to new heights, driving energy and passion in your team. As you deliver great standards and store growth, you will, of course, have fun along the way and enjoy the brilliant Costa culture.
A BIT ABOUT US... At the heart of Costa Coffee are our values; we believe in passion, warmth, trust, and courage. We are the No.1 coffee brand in the UK for the 11th year in a row. At Costa, you're part of a genuine and warm team that shares a passion for coffee and a desire to deliver great experiences to our customers, our communities, and our people. All that we ask is that you'll need to be a courageous leader and a pourer of happiness.
A BIT ABOUT THE ROLE... Everything at the store is yours - stock, team, labour, customers, serving coffee, etc., all sit with you to own and develop. You will take accountability for the profit and loss for the store and look to maximise where possible. To add to the list, you will:
1. Create a customer-focused environment and have a unique skill for anticipating what our customers need.
2. Take ownership of all your controllable costs within your store through effective management of stock, labour, training, and reward and recognition.
3. Inspire the team to follow your lead and execute with excellence.
4. Have full accountability for managing the store to the standards our customers have come to expect.
5. Train and develop your team to reach their full potential.
A BIT ABOUT YOU... Having a passion for coffee and people would just be the start of what we're looking for. The other skills we would be looking for are:
1. A commercial mind with the ability to think ahead and see the bigger picture, maximising every sales opportunity.
2. An ambitious character who wants to be part of our growth journey.
3. Experience of managing and developing teams.
Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £31,000 yearly
Benefits: Potential to earn up to £600.00 per quarter as bonus.
About YCC:
YCC Ltd trading as Costa Coffee
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