Residential Living Recruitment are recruiting for an experienced Maintenance Administration Manager to work for a leading Build to Rent (BTR) operator in London. This is a great opportunity to work for an award-winning property developer in the UK. Job Purpose To work closely with the Maintenance Manager in providing a best-in-class building and Maintenance management service for the Residential developments. Exercising day-to-day control of budgets and departmental work processes and strategy to ensure the department operations are executed as instructed by the company. Salary: up to £60,000 per annum plus Bonus Location: London Key Responsibilities Working closely with the Maintenance Manager, ensure full co-ordination of works and activities required in the department Responsible for the end to end management of the defects process for both during the defects liability period and any latent defects that emerge. Responsible for identifying, developing and implementing required processes to support the Maintenance workforce in efficient ways of working in line with business priorities Ensure regular communications and meetings are held with other departments as required, including planning and co-ordination meetings ahead of seasonal demand periods to ensure strategies are aligned. Ensuring the highest possible levels of customer service are consistently delivered Manage maintenance works in the landlord areas in order to ensure the entire building’s maintenance needs are fulfilled. When required, to lead and cover the Maintenance department from time to time Support the Maintenance Manager in ensuring all works are completed within the departmental budgets and labour costs controlled Responsible for managing and continuously improving processes in relation to key areas of works as required by the department Experience & Knowledge Proven experience in relevant Building Services roles along with technical experience IT literate with excellent knowledge of MS Office and associated software packages Resilient and able to work in a high pressured environment and able to embrace and adapt to change as the business demands Proven track record of implementation and execution of standard operating procedures Highly strategic with a proven track record within the Maintenance field Excellent verbal, written and organisational skills. Excellent customer service capabilities and well presented, emotionally intelligent. If you feel this is the right role for you, then please do submit your CV today.