Job Title: Contract Manager
Business Sector: Data Centre Solutions, Critical Environment
Location: North Yorkshire (with occasional national travel)
Company Profile
CBRE is the global leader in real estate services, leveraging the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
* Provide leadership, management, and development of a defined contract, ensuring operational and financial commitments are met and exceeded.
* Key Responsibilities include:
1. Preventative planned maintenance & follow-up remedial work for the engineering team
2. Appraisals & recruitment
3. Life Cycle Replacement (LCR) Process & Review
4. Performance management, report writing & presentation
5. Internal contract review reporting
6. Training & Development
7. Environmental, Health & Safety
8. Operations meetings
9. CBRE QHSE internal auditing & client auditing
10. Providing a learning environment with appropriate training and development planning
11. Ensuring employees are fully competent and can reach their full potential
12. Providing leadership, guidance, coaching, and support to deliver best practices in selection, training, assessment, and recognition/reward
13. Maintaining a customer focus in all operational activities and fostering effective relationships with key client contacts
14. Developing financial plans for revenue and profit, reducing WIP, debt, and costs, and driving contract growth
15. Ensuring contractual commitments are met and exceeded
16. Exploiting opportunities for strategic development to increase turnover and profitability
17. Promoting health and safety policies across CBRE Managed services and subcontractors
18. Optimizing staffing structures to balance cost and service excellence
19. Supporting peaks and troughs in workload and disaster recovery planning
20. Ensuring staffing by competent teams with effective succession planning
21. Collaborating with other operational managers for business development and team support
22. Maintaining control systems to meet statutory, policy, and contractual obligations
23. Promoting CBRE's core values
24. Approving small works quotations
25. Managing internal tech/compliance audits and contractor quality management
26. Scheduling the call-out system
27. Managing project & small works processes and reviews
28. Reviewing subcontract management
29. Coordinating energy management with clients and contractors
30. Favourable consideration for Approved Person HV/LV responsibilities
Accountabilities
* Reporting to the AGM/AD
* Accountability to functional heads as appropriate
* Responsibility to relevant client contacts for daily operations
* Line management of the engineering team and contractors
* Financial responsibility for delivering contractual plan commitments
Equal Opportunities
We are an equal opportunities employer and do not discriminate based on gender, sexual orientation, marital or civil partner status, pregnancy, gender reassignment, race, colour, nationality, ethnicity, religion, belief, disability, or age.
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