Job Description Are you passionate about quality and driving change? We are seeking a dedicated and experienced Quality Assurance Team Leader to join our team. In this role you will manage the day-to-day responsibilities of the team, ensuring work is prioritised and achieved to the highest quality standards. This is an exciting opportunity in a fast-paced environment and you will play a crucial part in driving continuous improvement tasks and projects across the department. As the Quality Assurance Team Leader, your key responsibilities will be: Support the Team with planning of day-to-day workload, governing the work-to-list and the department’s ability to deliver the daily targets / Performance metrics. Lead the triage of non-conformances, answering them within the permissible process, or assigning them to Production, Modules or Design. Responsible for ensuring non-conformance reports are answered within deadlines, liaising with other areas to ensure answers are provided. Responsible for adding un-planned routing operations into work orders (e.g., rework, scrap), and champion work orders protocols to be followed. Ensuring the quality of the data in the NCR meets required standards to triaging and root cause analysis purposes. Effective problem-solving, ensuring 8D protocols are followed e.g., 5 Why diagrams. Attend Operations / Production OPM meetings, reporting on Quality trends from non-conformance data. On-hand support for operators and technicians on how to follow problem-solving techniques, supporting the reduction of NCR rates based in shopfloor areas (rather than product areas). Work to quality standards and identify and contribute ways to continuously improve department and personal performance. We are looking for a Quality Assurance Team Leader with the following experience and skills: 1-2 years of management experience. Apprenticeship, degree, or equivalent in engineering or a quality-related subject. Proven experience in practical problem-solving (Root Cause Analysis, 8D) in a manufacturing or production environment. Passionate about continuous improvement and ability to identify and implement process improvements. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Effective communication and interpersonal skills. Detail-oriented with a focus on quality and accuracy. Ability to work collaboratively in a fast-paced environment. Join us and be part of a team that is passionate about making real impact.