Better content. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We turn big ideas into the products, content and services millions of people love.
As a member of the Media Logistics team within Content Services, you'll help manage the team whose primary function is to meet all production and delivery requirements across all channels on all platforms." Working as part of a management team, the performance and success of all disciplines across Content Services workflows will be key alongside developing a productive team environment ensuring a professional, consistent, friendly and solutions focused customer service is delivered.
Delivering constant evaluation of the client requirements and expectations, delivering where appropriate, being accountable for the quality of service from your team
Responsible for daily BAU delivery of a team within Content Services and first-class stakeholder management
To deliver the consistent staff training and development throughout your team, required to enable Content Services to deliver successfully across the range of supported services, documenting plans and initiatives and the ongoing results, making changes where appropriate
To monitor, record and where required create comprehensive reports on workloads and anticipated project workloads providing transparency of costs to senior management team
To support Content Services representation in technology delivery, maintaining best practices and delivering seamless transition through forward planning and training and to aid the senior managers of Content Services to forecast and set yearly operational and budgetary requirements for the department and ensure effective utilisation of available resources within budget provision
Strong and solid previous experience of first-class management and leadership within your current team/teams, with examples of encouragement, training and development within your team."
~ Demonstration of prioritisation skills, excellent people skills, communication skills, and coaching your current team
~ An awareness of how to ensure teams are run in an efficient manner, setting and reporting regularly on team performance and efficiency goals."
~ Experience for department reporting across efficiency and performance KPI's
A generous pension package
Private healthcare
Discounted mobile and broadband
As part of CT&I's Group Content Services, we are seeking a passionate leader as Manager of Content Services. This is a crucial role proactively leading a team of staff within the Media Logistics department, applying strong leadership and management skills whilst working closely with the senior managers, Group head of and Director of Content Services to deliver a first-class service to all our clients, helping shape and bring the Content Services' vision to life."
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Inclusion & how you'll work
We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Your office space
Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.
Shift pattern :
5 days a week in office hours plus rostered on-call availability based on 5-week rotation:
Week 1 - Mon-Fri 09:00-17:30
Week 2 - Mon-Fri 09:00-17:30 - Weekend on Call
Week 3 - Mon-Fri 09:00-17:30
Week 4 - Mon- Fri 07:00 -15:30
Week 5 - Mon- Fri 11:30-20:00
Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. We support our community and contribute to a sustainable future for our business and the planet.
Just so you know: if your application is successful, we'll ask you to complete a criminal record check.