Exciting Opportunity: Become a Customer Service & Sales Advisor in Falkirk Are you someone who thrives in a fast-paced environment and loves making a real impact? Do you have a natural flair for connecting with people and providing exceptional service? If so, we want YOU to join our dynamic team What You'll Be Doing: Be the First Impressions : As the friendly voice our customers hear first, you'll handle calls, emails, and chats with professionalism and warmth. Provide Solutions : Listen carefully, troubleshoot, and offer smart solutions to ensure every customer leaves satisfied. Drive Sales with Confidence : Identify opportunities to recommend the perfect products and services—no hard sell, just expert advice that makes a difference. Stay in the Know : Keep up to date with our exciting products, services, and promotions to provide customers with the best experience possible. Collaborate & Celebrate : Work alongside a friendly and supportive team to share knowledge, achieve team targets, and keep the energy high What We Offer You: Competitive Salary & Bonus : Earn £25,480 per year, plus performance-based bonuses to reward your hard work and dedication. Comprehensive Training : No experience? No worries We’ll provide you with all the tools and training you need to succeed. Career Growth : We believe in promoting from within—this is your chance to grow and build a long-term career with us Flexible Work Hours : Enjoy a great work-life balance with shifts available between 8 AM and 9 PM, across all days of the week. Who You Are: A People Person : You love helping others and are committed to providing outstanding customer service. Sales-Oriented : You can spot a sales opportunity and make helpful, non-pushy recommendations. A Quick Thinker : You excel at resolving customer queries efficiently and effectively. Adaptable : You’re comfortable with change and ready to tackle new challenges in a fast-paced environment. A Great Communicator : You have excellent verbal and written communication skills to connect with customers and colleagues alike. If you're ready to bring your energy, enthusiasm, and customer-first attitude to a team that values YOU, apply today and take the first step toward an exciting career with us