Overseas Visitors and Private Patient Clerk
Overseas Visitors and Private Patient Clerk
Band -2, Full Time, Permanent
This is a fantastic opportunity to join a Trust providing integrated NHS services for local people at Croydon University Hospital, Purley War Memorial Hospital, in clinics and people's homes across the borough of Croydon.
The post holder's role is to ensure that overseas visitors are correctly assessed for eligibility for NHS treatment and will ensure that non-eligible overseas visitors and private patients are charged appropriately for the services they receive.
Proposed Interview Date - 3rd February 2025
Main duties of the job
* Communicate the requirements of the overseas and private patient charging processes to a variety of individuals across the Trust.
* Become fully conversant with the processes and procedures that are in place to identify and charge patients who are Overseas Visitors and Private Patients.
* Keep written procedures and forms up to date, and maintain appropriate records of all interviews and inquiries made, for easy and quick reference for both Overseas Visitors and Private Patients.
* Assist in liaison with consultants and departments to ensure that all OSV/Private patients are notified to the Overseas Visitors and Private Patients Department.
* Interview patients/relatives to ascertain the patient's residency status in the UK, assess their eligibility for free NHS treatment, secure the necessary documentary evidence, and record the key points discussed and conclusions reached.
About us
Croydon Health Services NHS Trust provides hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.
Our main hospital site, Croydon University Hospital, is one of the busiest in London. We're also leading the way in providing more healthcare outside hospitals at clinics, specialist centres, and in people's homes. Our experienced district nursing teams, Allied Health Professionals, and community matrons look after people of all ages across Croydon, and our Children's Hospital at Home cares for children with long-term conditions without them having to come to the hospital.
Across the NHS, everyone is working hard to meet growing demand and we're no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation, and transforming our services to give local people the quality of care they deserve. Croydon Health Services places a great deal of importance on education and training throughout the careers of all of our staff, offering access to a range of core skills training and professional development.
Job responsibilities
Please see the attached supporting document which contains more information about the role in the job description and person specification.
Person Specification
Qualifications
* Undergraduate Degree/NVQ level 2 or equivalent
Years Experience
* Relevant NHS Acute Trust experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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