Job summary
To support achievement of the Referral to Treatment (RTT) target. Not just through validation of the referral to treatment Patient Tracking Lists (PTLs) but with an understanding of a patients care journey.
To support the work of the 18-week team Pan Trust in the monitoring and delivery of national and local waiting time targets.
To be responsible for reporting the potential of any 'breach' of the Referral to Treatment standard and ensure that potential breaches are fast tracked through the system.
Please note this post is working on Lincoln County Hospital site.
Main duties of the job
To be responsible for ensuring that patients' waiting times are validated and accurately reflected within the RTT PTL in line with Department of Health guidance relating to RTT. This will involve onsite interactions with colleagues identifying and recording RTT clocks starts, using PAS and patient notes.
To liaise with waiting list staff and medical secretaries to ensure that accurate information is obtained and that this is recorded.
To have autonomy to investigate and proactively manage patient pathways in liaison with service managers to ensure that patients are treated within the national 18 Week target.
To assist the Business Unit managers in identifying, reporting and resolving RTT data collection issues in order to achieve a high standard of quality and completeness of RTT information.
To plan and organise own work schedule, demonstrating good time management and ensuring anticipated difficulties in meeting deadlines are reported promptly.
To develop and maintain effective working relationships with colleagues and other staff groups within the Trust, ensuring that a professional, efficient and courteous service is provided.
About us
Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.
Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.
We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.
Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.
This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.
We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.
Job description
Job responsibilities
What should you do next?
Have a look at the job description, and if you like what you see, then apply today. Dont miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!
Person Specification
Qualifications
Essential
1. Educated to GCSE Level, including Maths & English or equivalent NVQ 3)
Previous Experience
Essential
2. Experience in the use of Patient Administration Systems or other Health Information Systems
3. Data validation/quality experience within a large complex organisation.
4. Experience of data handling, including sourcing, collection and inputting on PAS
5. Good working knowledge of Trust case notes
Knowledge - Skills - Aptitudes
Essential
6. Sound knowledge and understanding of 18 Week principles including RTT measurement & application
7. Logical reasoning and data analysis skills
8. Ability to interpret and apply guidelines under pressure and meet tight deadlines
9. Good keyboard skills with significant Microsoft Excel and Word use
10. Demonstrable skills in managing and prioritising own workload.
Specific Requirements
Essential
11. Ability to meet the travel requirements of the post.
12. Excellent written and verbal communication skills
13. Ability to make judgements and generate solutions
14. Ability to communicate with staff across all levels of an organisation
15. Excellent interpersonal skills
16. Effective team player
17. Attention to detail