A well-established and award-winning company with international operations.
Responsibilities
German speaking Account Coordinator
Location: Watford
Hybrid Working Available
Salary: up to £30,000 Per Annum Plus Benefits
Ref: 8168GA
Main Duties:
1. To be the point of contact for customers and maintain successful client relations.
2. To maintain long-lasting successful relations with customers to increase customer retention.
3. To address customer concerns and find solutions to increase satisfaction.
4. To work with internal departments and act as a liaison for the customer.
5. To make customers aware of the product portfolio and identify opportunities for additional sales.
6. To monitor customer spending patterns and provide recommendations accordingly.
Candidate's Profile
1. Fluent in German (written and spoken) – Essential
2. Previous experience in customer service and/or account management – Essential
3. Proactive, confident and dynamic personality.
4. Patient and adaptable with excellent organization.
5. Excellent communication skills and a team player.
6. IT literate.
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