Danbro Lytham St Anne's, England, United Kingdom
Account Manager
Location: Lytham St Anne's, England, United Kingdom
Posted: 2 weeks ago | Be among the first 25 applicants
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Responsibilities:
1. Provide feedback to agencies on progress for their contractors.
2. Maintain regular communication with your allocated agency base.
3. Build relationships with agency consultants (new and existing) to maintain and grow Danbro's market share.
4. Identify and secure profitable referrals; explore upsell opportunities to wider Danbro products and services.
5. Develop communication plans for agencies and ensure planned activities are completed.
6. On-board new agencies, assess business potential, and develop plans to secure additional registrations.
7. Understand and adhere to profitability metrics and commercial aspects of the role.
8. Handle incoming calls and emails proactively.
9. Complete outbound calls and activities to meet KPI metrics.
10. Attend training sessions and role-plays to improve skills and receive coaching.
11. Stay updated on legislative changes affecting the role.
12. Participate in presentations and training to enhance business development skills.
13. Keep the CRM system updated with accurate information for business development and marketing.
14. Liaise with internal departments to resolve queries related to contractors and agencies.
15. Distribute merchandise and Point of Contact packs to agencies.
Qualifications and Experience:
1. Excellent written and verbal communication skills.
2. Strong time management and prioritization skills.
3. Ability to work independently and proactively.
4. Commercial awareness in exploring sales opportunities.
5. Team player with the ability to meet deadlines and exceed targets.
6. IT literacy and proficiency with relevant tools.
7. Ability to perform under pressure without compromising service quality.
8. Maintain or work towards relevant qualifications for the role.
Additional Details:
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Sales and Business Development
* Industry: Accounting
Referrals can increase your chances of interviewing at Danbro by 2x.
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