Job summary Are you a forward-looking clinician, with enthusiasm, energy and drive? The successful post holder will provide inspirational advocacy for quality improvements across Mountbatten Isle of Wight and Mountbatten Hampshire. This role will advise and support the Director of Quality, Data and Information and Director of Nursing in the development and delivery of a strategy for quality and act as a champion for patient safety and user involvement. Main duties of the job You will contribute to developing a culture of internal and external stakeholder engagement, being at the heart of all service change and development, working with service leads to implement and assess user involvement and feedback processes. Working with the Director of Quality, Data and Information, Director of Nursing and departmental leads, you will ensure that there is up to date evidence in place in order to ensure compliance with the Care Quality Commissions Standards. About us Mountbatten Hampshire is part of the Mountbatten Group, and its sister Hospice is Mountbatten Isle of Wight. We pride ourselves on providing expert care and support to our communities across Hampshire and the Isle of Wight, who are facing death, dying and bereavement. Our vision at Mountbatten is of a world where all dying people and those closest to them, have access to expert care of the highest quality, provided by compassionate and professional teams. Our Values We care about what we do. We appreciate that people are different and we are kind and compassionate to our patients and families, to our local community and to each other We are experts in our field. We are professional at all times, aspiring to be the best that we can be in everything that we do We are innovative and bold. We respond quickly and creatively to the changing needs of our society within the scope of our human and financial resources We respect our community. We exist for our local population, now and into the future, and we believe that we can achieve more together by working in partnership with others Date posted 25 March 2025 Pay scheme Other Salary £38,383 to £46,220 a year Mountbatten Band 6 Contract Permanent Working pattern Full-time Reference number B0507-VC218 Job locations Botley Rd West End Southampton Hampshire SO30 3JB Job description Job responsibilities Key Tasks Promote an open culture, leading on reporting of incidents and risk reporting and take action on the lessons learnt. Ensure staff understand, accept and effectively respond to identified trends from complaints and concerns, working with the relevant members of the Senior Management Team (SMT). Represent Mountbatten at local and regional meetings and events as required. Act as the Mountbatten champion for patient safety and user involvement to ensure that patient related issues and safety risks are identified and managed to achieve the highest levels of patient safety, experience and positive risk taking. Support the Director of Quality, Data and Information and Director of Nursing and clinical Team Leaders by leading and co-ordinating the compilation of the necessary evidence that demonstrates improvements in clinical care and clinical outcomes, learning from clinical risk matters and positive service changes. Responsible for patient safety incident reporting framework (PSIRIF) and other information from patient safety and experience issues in order to understand and disseminate lessons learned. Please refer to the attached Job Description and Person Specification for the full duties and responsibilities of this role Job description Job responsibilities Key Tasks Promote an open culture, leading on reporting of incidents and risk reporting and take action on the lessons learnt. Ensure staff understand, accept and effectively respond to identified trends from complaints and concerns, working with the relevant members of the Senior Management Team (SMT). Represent Mountbatten at local and regional meetings and events as required. Act as the Mountbatten champion for patient safety and user involvement to ensure that patient related issues and safety risks are identified and managed to achieve the highest levels of patient safety, experience and positive risk taking. Support the Director of Quality, Data and Information and Director of Nursing and clinical Team Leaders by leading and co-ordinating the compilation of the necessary evidence that demonstrates improvements in clinical care and clinical outcomes, learning from clinical risk matters and positive service changes. Responsible for patient safety incident reporting framework (PSIRIF) and other information from patient safety and experience issues in order to understand and disseminate lessons learned. Please refer to the attached Job Description and Person Specification for the full duties and responsibilities of this role Person Specification Experience Essential Demonstrable record of innovation and leading change resulting in the development of flexible, robust patient centred services Experience of working with the wider health and social care community networks Desirable Presentation skills Conducting investigations Project planning skills Abilities Essential Ability to devise and implement effective systems and procedures Ability to work in partnership with a range of internal and external staff and other stakeholders Ability to analyse, problem solve and prioritise Skills Essential Good standard of IT literacy and use of Word, Office Research skills Creative, visionary, innovative and possess excellent communication skills Communication skills and interpersonal style that engage, motivate, inspire and enthuse staff and volunteers Qualifications Essential Professional registration Relevant post graduate qualification, degree or higher in a clinical discipline Desirable Management/Leadership training Person Specification Experience Essential Demonstrable record of innovation and leading change resulting in the development of flexible, robust patient centred services Experience of working with the wider health and social care community networks Desirable Presentation skills Conducting investigations Project planning skills Abilities Essential Ability to devise and implement effective systems and procedures Ability to work in partnership with a range of internal and external staff and other stakeholders Ability to analyse, problem solve and prioritise Skills Essential Good standard of IT literacy and use of Word, Office Research skills Creative, visionary, innovative and possess excellent communication skills Communication skills and interpersonal style that engage, motivate, inspire and enthuse staff and volunteers Qualifications Essential Professional registration Relevant post graduate qualification, degree or higher in a clinical discipline Desirable Management/Leadership training Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Mountbatten Hampshire Address Botley Rd West End Southampton Hampshire SO30 3JB Employer's website https://www.mountbatten.org.uk/ (Opens in a new tab)