TK Elevator UK Ltd — Belfast, Northern Ireland, United Kingdom
The Company
We are moved by what moves people, by what moves the world and in our ever-growing cities. Through honesty, transparency, and a commitment to colleagues and clients, they foster a culture of entrepreneurship, passion, and responsibility. With unique engineering expertise, we provide comprehensive support for urban mobility, ensuring safety and efficiency in vertical transportation throughout the lifecycle.
What we expect
We are looking for a passionate Key Accounts Coordinator to join our Belfast team. This role will provide administrative support for our Key Accounts.
As a Key Accounts Coordinator, your day to day will include:
* Administration support for the Belfast Key Account customers
* Monitoring account performance and identifying opportunities for growth and improvement
* Coordinating and managing account activities, including order processing, invoicing, and delivery schedules
* Acting as the primary point of contact for key clients, addressing their needs and ensuring their satisfaction.
* Resolving any issues or discrepancies related to accounts in a timely manner
* Inputting data received onto customer’s systems to ensure customers are kept up to date
* Producing and updating Key Account profile reports
* Ensuring that client confidentiality is maintained
* Liaising with Service Sales Consultant to resolve queries and verify accuracy of information provided
* Ensuring open communication is maintained with Key Account customers
Who we are looking for
* Administration experience in a similar role
* Very organised and structured approach to work
* Customer-oriented, organised and commercially astute
* Eager to ensure that your customers experience the very best responsiveness, support and trusted advice
* Able to work at pace in a fast-moving environment
* Strong organisational skills and attention to detail
* Demonstrate the highest levels of customer support
What we offer
* Competitive salary paid on a monthly basis
* 34 days holiday, inclusive of bank holidays
* Attractive company pension scheme
* Health cash plan provided, allowing you to claim towards health costs, such as dental, optical, physiotherapy, chiropody and more.
* Life Assurance Scheme - 4x annual salary
* Free access to premium health and wellbeing apps
* Subsidised gym membership
* Industry-leading enhanced maternity and paternity provision
* Multiple salary sacrifice benefits including Electric Cars and Cycle2Work
* Long Service award scheme, with holiday benefits
* Employee Assistance Programme
* Refer a friend scheme
Additional information
As an equal-opportunity employer, TK Elevator values diversity. TK Elevator welcomes applicants from all individuals and candidates will be equally assessed and selected based on objective criteria.
Job details
Posting date: 2025/01/30
Experience level: Experienced professionals
Type of contract: Permanent, Full time
Work mode: On Site
Job field: Customer Services
Job number: UK_IRL_TKE00033
Application deadline: As long as the job is listed on our career page, we are looking for suitable candidates (all genders welcome). We look forward to receiving your application.
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