Protocol are working in partnership with a Higher Education Institution based in the West Midlands area to recruit for a part-time Registrar.
Role overview
The College Registrar is a member of the senior Leadership team (SLT), responsible for advising and guiding on all student administration matters, including systems, processes, student misconduct, and complaints. The registrar oversees the College’s relationships with regulators and professional bodies such as OfS, the partner University, OIAHE, and Student Finance England (SFE).
Key responsibilities
1. Manage and review academic and student regulations to ensure compliance.
2. Advise students and staff on academic policies and regulations.
3. Manage student complaints and collaborate with external bodies like the OIA.
4. Oversee and manage student data collection and reporting for internal and external stakeholders.
5. Ensure effective student registration and enrolment processes through team management.
6. Supervise processes related to Exams, Award, Progression Boards, and Graduation.
7. Collaborate with the Head of Education to ensure quality standards related to the student experience.
8. Ensure compliance of website content and all published materials.
9. Support the strategic development of the College with SLT input.
10. Manage senior administrative staff and oversee administrative teams.
11. Produce and manage the College’s Annual Calendar of data returns and key events.
12. Act as the College’s liaison with external quality assurance agencies.
13. Participate in relevant meetings and contribute where needed.
14. Engage in professional development activities.
15. Perform other duties as assigned by the principal.
Person Specification
Qualifications
* Degree or equivalent qualification.
Experience and Knowledge
* Senior administration experience within higher education.
* Experience with HESA, OfS, and professional bodies reporting.
* Understanding of delivering part-time programmes for mature learners.
* Experience in planning, managing, and reviewing study programmes.
* Proficiency in learner technologies and staff supervision.
* Ability to collaborate with external organizations.
* Experience in enhancing student experience and handling student queries effectively.
* Project management skills and ability to meet deadlines.
* Strong communication, negotiation, and data analysis skills.
IT Skills
* Effective use of information technology for communication and data management.
Personal Attributes and Leadership
* Composure in difficult situations, proactive communication, and networking skills.
* High personal drive and energy.
* Supportive leadership style, adaptable to situations.
* Ability to foster teamwork and partnership.
The Legal Bit
Protocol National Ltd acts as an employment business for this position. Evidence of right to work in the UK and a valid DBS certificate are required. The role is subject to terms, conditions, and successful application and references. Due to high application volume, individual feedback may not be provided. If you haven't heard within two weeks, your application may not be successful.
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