2nd Line Support – Hybrid - £35k DOE If you're after a lively, fast-paced environment with loads of growth opportunities, this could be just what you're looking for You'll play a key role in supporting their cloud-based platform, working on challenging technical issues and collaborating with a passionate team. Your responsibility is to bridge the gap between the 1st Line Support and development teams. What you’ll bring • strong problem-solving • technical troubleshooting • customer support in B2B SaaS • Familiarity with web applications and cross-team collaboration • Trouble shooting logs and databases (Desirable) • SQL experience (Desirable) It’s a great time to join this fast-growing company and passionate team. They’re all about valuing your ideas, working together, and helping you grow. With loads of freedom, support, and career opportunities. They have won awards like Software Company of the Year, proving its a place where you can really thrive as they keep expanding What you’ll get • Flexible and hybrid working to suit your needs • 25 days holiday plus bank holidays to enjoy your time off • Company pension plan to secure your future • Healthcare cash plan to keep you covered • Great discounts on retail, travel, and shopping • Fully funded team socials and events to keep things fun • Regular performance reviews and salary increases • A real focus on helping you grow and develop in your career 2nd Line Support – Hybrid - £35k DOE