Job Title: Operations Manager Location: London Job Type: Permanent, Hybrid (flexible) We are offering a unique opportunity for a driven and talented individual to join a Domestic Adjusting team as an Operations Manager. About the Role: As an Operations Manager, you will take the lead in driving team performance, fostering collaboration, and ensuring the successful handling of claims. The Domestic Adjusting team typically manages claims up to £100k in value. This position is pivotal in shaping the team’s success and delivering outstanding customer service. Your leadership will be instrumental in ensuring that complex claims are resolved efficiently while maintaining high standards of quality. What We’re Looking For: Strong leadership experience: A proven track record of managing high-performing teams effectively. Expertise in claims handling: Comprehensive experience dealing with complex property insurance claims. Exceptional communication skills: The ability to explain technical details clearly, negotiate fair settlements, and engage effectively with policyholders, contractors, insurers, and other stakeholders. What You’ll Gain: My client are committed to providing a rewarding environment, offering competitive benefits, and ensuring you have access to all necessary resources to excel in your role. Remuneration & Benefits: Choice between a company car scheme or a cash allowance. Self-Invested Personal Pension Scheme (SIPP). 25 days of annual leave, plus bank holidays. Health & Wellbeing: Private healthcare coverage, including pre-existing conditions. Life assurance and Group Income Protection. Access to an employee assistance program for your well-being. Additional Perks: Flexible working arrangements with a mix of home and office work. Voluntary benefits such as dental cover, cycle-to-work schemes, and season ticket loans. Discounts on a wide range of products and services.