This role focuses on looking after our plants in client offices in North East Stockton on Tees/Middlesborough area. Our technicians provide excellent customer service and are knowledgeable about the maintenance and care of office plants. This is an independent role which involves taking ownership for plant maintenance at several client sites, on a 3 week rota. This may involve driving between towns and cities on a regular basis. Technicians are part of a regional team of like-minded plant specialists who meet regularly both online and in person.
* Maintain to a high standard internal plant displays at a number of client sites every day
* Provide excellent customer service, including completing site reports and maintaining accurate data in our company systems
* Work with your line manager and scheduler to ensure all rounds are completed efficiently and accurately
* Work safely and in line with all risk assessments and method statements
Requirements
* Excellent communication skills
* Excellent customer service skills
* Good problem solver
* A passion for plants
* Able to navigate cities in a company van
* Comfortable working independently but able to share knowledge and information with the wider team
* Able to orient yourself in large office buildings
* Some specialist horticultural knowledge (but full training will be provided)
* Physically able to use watering cans, stepladders, and stools as part of the daily job
* Experience working in a service industry
* Experience working across multiple sites is desirable
* Experience driving in cities
* Experience in planting or horticulture is desirable
Role is based at client sites so you will need to have a driving licence to use a Company van.
Someone who lives the company values: Be humble & Confident, Be Involved, Be Positive & Energetic, Think ‘TEAM’, Relentless to Improve, Create WOW, Be Honest & Respectful.
Benefits
Coffee/Lunch card, Fuel card, Pension, Bupa Healthcare Cashplan, Company Profit sharing scheme, Staff Event Days