Residences Night Managers to join our Residences Team; providing friendly yet efficient service to The Peninsula Residences' Tenants, this role will be acting as Manager on Duty, providing leadership, supervision and training to the Night Team.
* An exceptional opportunity to join our high-profile flagship hotel in London.
* Market-leading remuneration, service charge, and attractive benefits.
* Join our award-winning group, working alongside a highly experienced team.
Key accountabilities
* Assist Residents with services related to their apartments, in accordance with the lease, other contractual arrangements, Tenant's Handbook and Residences Policies and Procedures.
* Handle telephone, email and requests made in person and providing detailed information regarding any Concierge services.
* Maintain accurate and timely records of Resident's requests and other tasks, ensuring that relevant information is communicated to colleagues and/or management, as required.
* Anticipate Residents needs and exceed their expectations.
* Duty Manager in charge of the activities of the Night Team.
General requirements
* Minimum 3 Years Experience in Hospitality or Residential Environment.
* Excellent command of English language with confident communication skills. A second language would be an advantage.
* Computer literate. Problem solving and multi-tasking skills.
* UK Driving License.
* This position requires the fulfilment of night shift duties based on the operational needs of the business. The ability and willingness to work during these hours is a necessary condition of employment.
We are delighted to receive your CV and will liaise with suitable candidates directly.
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