Job Description
Head of Engineering Operations – Fire & Security Alarms
Location: Leicester (3 days office-based, 2 days in the field)
Radley Green is partnering with a rapidly growing Fire and Security Alarms business to recruit a Head of Engineering Operations. This is a strategic leadership role, overseeing a team of 15–20 engineers across installation, service, and maintenance. As part of the senior management team, you’ll play a key role in shaping the future of the business.
About the Role:
This is not a hands-on technical role — it’s a senior management position ideal for an experienced alarms professional with a background in engineering and team leadership.
Key Responsibilities:
Operations & Installation Management
* Oversee daily operations of the engineering team
* Schedule and optimise engineer diaries for maximum efficiency
* Monitor project delivery against quotes to ensure profitability
* Manage equipment sourcing and installation logistics
* Liaise with customers to coordinate project scheduling
Technical Support
1. Provide expert guidance to engineers facing technical issues
2. Attend key client meetings as the technical lead