Description
About the Role
We are looking for a passionate General Manager to join our Bognor Regis Team. This is a fantastic opportunity for someone with the experience and drive to successfully run a large scale, guest focused operation.
Reporting to the Resort Director, you will work with Senior Leaders from across the resort to promote the highest operational standards which exceed guest expectations and drive great NPS scores and rebooks.
You will have direct responsibility for Senior Leaders and their teams across our Retail Bars, Retail Shops, Quick Services Restaurants, Restaurants, Buffets and Sports & Activities including our new £15m Play Xperience Activity Centre. With this, you will be a role model for our culture, ensuring that team across the resort live our values and are engaged with our business objectives through effective objective setting, coaching, 121s and PDPs.
Working with your team, you will have a continuous focus on our objectives, implement sales initiatives, driving sales, creating robust action plans on how we continue to work towards our EBITDA targets, improve NPS, reduce problem scores, improve retention and reduce labour turn over and how we remain effective in our payroll budgets.
As a Senior Leader on resort, you should always have an eye for continuous improvement, ensuring that we are always doing whatever we can to improve o...