If you are ready for a new challenge in a forward thinking service where innovation and process automation is encouraged then this could be the role for you. What We’re Looking For : You will be an enthusiastic, committed team player with an excellent knowledge of relevant legislation, best practice and customer contact procedures as well as associated experience in respect of Business Rates. You need communication skills and experience of managing and motivating teams in a busy working environment. You will be joining the team at an exciting time as Revenues and Benefits Service continues to develop as it has returned to the Council's management, offering a unique opportunity to shape and influence the development and delivery of the business rates service. What We Offer : Agile working for many roles Generous annual leave of between 35.5 and 40.5 days (depending on length of service), inclusive of bank holidays Most services are closed over Christmas Opportunities for professional development linked to many roles Access to the Local Government Pension Scheme Free parking About the Council: We are a Disability Confident Employer and proud signatories of the Armed Forces Covenant's Employer Recognition Gold Award. We prioritise the well-being and engagement of our employees through internal groups such as the Staff Forum, Health and Wellbeing Group and Equality Working Group. The Council strongly believes a diverse and inclusive workforce helps make our services better. We value the individual strengths of each colleague and the potential they bring. Find out more about this role and who we are by visiting www.charnwood.gov.uk/jobs No Agencies please.