As a Team Leader you will be responsible on a day to day basis of four e-Procurement System's Officers, their duties are grouped into specific disciplines, there is overlap between the Officers to ensure resilience and business continuity, requiring a degree of flexible working and a reasonable understanding of each others duties.These duties include: Project Leading Lead on projects to develop and enhance eProcurement modules, including the activities of planning, liaising with users, delivering project tasks, risk management and reporting outcomes. Configuration and Change Control - hierarchical approval structures, approval rights and employee set-up; facilitation and housekeeping of appropriate access rights for all end users; creation and maintenance of buyer-managed catalogues and adoption of supplier-managed catalogues to support GS-1 initiatives; setup and maintenance of locations to a consistent standard for use within multiple systems, in accordance with agreed procedures. User Support - administration, reporting and service-desk support for the Procurement Services P2P and e-Tendering solutions; first-line technicalassistance by telephone and e-mail to end users; creating and updating guideline documentation to share with users and customers as appropriate. Training - roll out of the P2P online requisitioning systems to all user departments within the Trust, to enable electronic requisitioning of goods and services to be ordered directly by Wards/Depts. Interface Management - supporting the integration of inventory management systems within the Trusts ordering processes and catalogues, processing and monitoring of daily interfaces between multiple systems. Reporting and Record-keeping - upkeep of and reporting on the contract registers in accordance with transparency guidelines; supporting Freedom of Information Act requests for data in a timely manner; maintaining Standard Operating Procedures, action logs and issue logs for the platforms and procedures within the teams remit. Communication liaising and working with all eProcurement Systems Officers in sharing information with staff across the team regarding developments, updates and downtime relating to each of the systems; supporting the Central Alert System and Field Safety Notice processes with data and dissemination as required; maintaining centrally-shared documentation for access by internal and external stakeholders via the associated internet and intranet pages. Analysis analysing complex data sets to produce reports for use by Procurement and Finance staff; resolving invoice and contract queries relating to catalogued products; production of performance metrics including dashboards at monthly and quarterly intervals for use at departmental, divisional and board level.