Vacancy: Service Advisor
Location: Nottingham, East Midlands
Hours: Monday - Friday 8:30 - 17:30 & 1 in 2 Saturdays 8:30 - 13:00
Salary: Basic: Up to £30K OTE up to £35K
Do you want to work for a long-standing family-run business based in Nottingham who believes in nurturing talent and helping you progress into the best version of you as you're the backbone of the operation and committed to help you realise your full potential?
The ideal candidate will have a passion for repairs and a commitment to delivering high-quality work around the Nottingham area. This company offers a benefits package and opportunities for growth and advancement. If you are a skilled and dedicated vehicle technician who is passionate about cars, committed to delivering high-quality work, and looking to grow within this company, this is the place for you!
Benefits:
1. No working Sundays or bank holidays
2. Pension scheme
3. Staff discount on servicing, MOT, and repairs
4. Long service and loyalty incentives
5. Staff referral scheme
6. Development and training programmes
7. Company social events and staff awards
8. Opportunities for career growth and progression
9. Supportive and inclusive work environment
10. Canteen
11. Company pension
12. Employee discount
13. Free parking / On-site parking
Service Advisor Role:
This Service Advisor position entails dealing with customers as they wish to book their vehicle into the workshop. Delivering high levels of customer service, you will find their requirements and advise on cost, time scale, and what exactly will happen. This customer advisor role is within a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service.
We may consider someone from an independent garage who can show the knowledge, confidence, and driven manner. We are keen to speak to you whether you are from a large setup or small dealer, volume or prestige; we will be interested in hearing from you. Having experience of Kerridge would be a distinct advantage but is not essential.
Requirements:
1. The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor.
2. Excellent customer service skills.
3. Upsell ability.
4. Must hold a Full UK driving licence.
If you have any further questions, please submit your application so we can discuss the opportunity and your CV. Please note all applications will be strictly confidential, and we won't send your CV out without talking with you first. #J-18808-Ljbffr