Job: Planner Area: Cheam Salary: £27,846 Role: Planner Hours: Monday - Friday 08:00 - 17:30 My client is looking for an experienced Planner to work for a Social Housing contractor in Cheam. This role is available ASAP. Responsibilities for the Planner role are: Effectively planning engineer’s work Take ownership of your engineers’ daily workload Inbound calls from the engineers Monitor engineers are ready for work and dispatch unallocated works Check previous day has no outstanding works Managing the Action Lists that Planners are responsible for Scheduling appointments with customers Proactively work towards the reduction of incoming complaints In the event of absence, manage and monitor any changes to works scheduled Keeping customers informed and updated Support all team members in all tasks Ensure all daily tasks are completed What we are looking for: Excellent communication skills, both written and verbal on all levels Ability to step up to cover next level tasks Proactive approach whilst working within agreed structure Flexible and ability to adapt to change Committed to delivering exceptional service delivery both internal and external Maintain an efficient, professional and team focused attitude at all times Trustworthy and able to promote a confidential environment Customer focused Ability to work within and follow company and clients policies and procedures Excellent planning and organisational skills