As an IT Technician Apprentice, you will gain hands-on experience in IT support and cybersecurity, contributing to the efficiency and security of Schneider Electric’s digital operations while developing essential skills.
Hours Monday to Friday, working hours to be confirmed.
37 hours 30 minutes a week
Duration: 1 year 4 months
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* IT Support: Provide IT support for PC issues faced by employees.
* Cybersecurity Assistance: Assist in addressing known cybersecurity threats.
* PC Configuration: Configure PCs in Operational Technology (OT) with Schneider Electric's image and security protocols.
* Desktop Support: Offer basic desktop support.
* Networking Support: Support networking aspects within operations.
* IT Troubleshooting: Troubleshoot and resolve IT technical issues.
Where you’ll work
401 Southway Drive, Plymouth, PL6 6QT
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
TECHNICAL PROFESSIONALS LIMITED
Your training course
IT solutions technician (level 3) - Equal to A level
Course contents
* Work at any stage of the solution lifecycle.
* Interpret client requirements.
* Prioritise tasks to work within agreed project plans.
* Ensure resources are used efficiently and responsibly.
* Design solutions to meet client and business requirements.
* Identify technical solutions using creative and critical thinking.
* Install hardware or software, either physically or virtually.
* Search and use different types of data or information sources.
* Test and evaluate performance, functionality, and usability of solutions to ensure compliance with customer and project requirements.
* Deploy and implement solutions, supporting change management practices.
* Create and maintain documentation in accordance with best practice and organisational requirements.
* Support multiple contemporary or legacy solutions to required levels of service.
* Apply organisational policies and legislation in relation to security requirements, privacy, and confidentiality.
* Communicate using a variety of tools and approaches, adapting language for technical and non-technical stakeholders.
* Apply continuous professional development (CPD) to support their own learning, business needs, and technical developments.
Your training plan
During your apprenticeship, you will receive two types of training: On-the-job training delivered by Schneider Electric, and off-the-job training provided by a carefully selected training provider during your normal working hours. You will spend at least 20% of your working hours (approximately 6 hours per week) completing ‘off-the-job’ training.
Requirements
GCSE in:
* 5 GCSEs including Maths, English, and STEM related (grade 4/C or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Analytical skills
* Non-judgmental
Other requirements
All applicants must have a permanent right to work in the UK, as Schneider Electric is unable to offer visa sponsorship for this role.
About this company
Schneider’s purpose is to create impact by empowering everyone to make the most of their energy and resources, bridging progress with sustainability. At Schneider, we call this Life Is On. Our mission is to be the trusted partner in sustainability and efficiency.
Company benefits
28 days annual leave + public holidays. Performance Bonus Scheme. Employee shopping & dining discounts. Flexible working opportunities. Pension scheme. Holiday buy and sell scheme. Various health and wellbeing support options.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
After successful completion of your apprenticeship, you will potentially have the opportunity to move into a permanent position. Your learning doesn't stop there! We believe in life-long learning.
The contact for this apprenticeship is:
TECHNICAL PROFESSIONALS LIMITED
The reference code for this apprenticeship is VAC1000297340.
Apply now
Closes on Friday 28 March 2025. When you apply, you’ll be asked to sign in with a GOV.UK One Login.
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