Job Description
Role: Field Service EngineerLocation: Dundee, UK (with extensive UK and global travel)Salary: circa £50k, but accepting all applicationsHours: 37.5 per week with paid overtime required.This will be a field role where attendance to workshop when not away is required. At the moment it is currently around 70% in the workshop, but this will change as we get more units out the door.We cover globally from the UK but the majority of travel currently is to UK but there will be travel elsewhere when required.In the UK, travel would normally be by a company provided vehicle, although there may be occasions where personal vehicles can be used. Business insurance would be required for anyone joining.
All travel will be booked by us for overseas travel including flights/ferries, hotels, and hire cars/vans.About the roleWe are seeking an experienced and dedicated Field Service Engineer to assist with the inspection, repair and maintenance of all products. This includes acoustic and electric predator deterrents, electric stunning systems, 3D biomass cameras and sea lice removal systems.There will be an element of travel required for this role including periods away from home. Your time will be split between the workshop in Dundee as well as customer sites in the UK and globally.
The ability to respond to service and support issues at short notice is a further requirement of this role.Experience of the aquaculture, agriculture, marine or offshore industries would be beneficial.Responsibilities of the role:Install, repair and maintain equipmentBe a supportive and friendly representative when visiting customersPartner with Technical Support team to ensure quick resolution of technical enquiries and equipment failuresTechnical support of colleagues in Sales and Marketing teamsSupport colleagues and suppliers with new product development projectsExperience & Skills:A recognised Electrical and/or Electronics QualificationExperience in mechanical engineering is desirable but not essentialExperience in industrial electronic/electrical roles; both in field and workshop environmentsMethodical fault-finding skillsAbility to work independently, as well as part of a teamExperience in a customer support or similar customer-facing roleClose attention to detail regarding assembly of equipment designed for harsh conditionsSmall hand-tool and multi-meter experience is desirableStimulated by problem-solving and finding better ways of workingExperience with MS Office and good IT skillsFull Driving LicenseHow to apply?Please send a CV toPeople Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.TPBN1_UKTJ