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Role:
Operations Resource Coordinator (6 months Fixed Term Contract)
Location:
Northampton
Package:
Competitive pay, plus bonus and additional company benefits
About Ricoh:
Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools. Everything we do is designed to help individuals achieve fulfilment through work.
What you will be doing:
1. Scheduling of internal resource and/or partner resources to fulfill customer engagements/requirements.
2. Vetting of deal pack paperwork to ensure everything required for an on-site consultant visit is present.
3. Assist in the resolution of implementation/resourcing issues to ensure customer satisfaction both internal and external.
4. Provide special pricing quotations to Pre-Sales Team generated from IQuote as pricing from some suppliers can change/improve depending on the customer, quantity, promise of order etc.
5. Collate monthly Software Support Renewals to ensure all customers have cover where required.
You will ideally have:
* Time-management and planning skills.
* Focused on achieving targets.
* Self-motivated and flexible team player, able to work under pressure.
* Commercial Awareness.
* Experience within an administration environment.
* Excellent Customer Service skills.
* Conflict resolution skills.
* Ability to make decisions independently.
* PC literate - Word, Excel and Lotus Notes.
* Ability to prioritise work effectively and meet deadlines.
* Good verbal and written communication skills.
In return for your commitment, we can offer you:
* Flexible and hybrid working in line with role requirements.
* An inclusive workplace.
* Excellent package with solid basic, strong bonus and company benefits including:
1. A competitive holiday entitlement.
2. Two days special leave per annum for volunteering.
3. Additional holiday purchase scheme.
4. Flexible retirement plan.
5. Wellbeing schemes to support your physical, emotional and financial health.
6. Company car/car allowance (role-specific), cycle to work scheme.
7. Career development and life-long learning opportunities.
8. Opportunity to join a global company.
Apply now:
Title: Operations Resource Coordinator (Fixed Term)
Location: Northampton, Northamptonshire
Posted: A week ago
Company: Ricoh
Type: Contract
Job Reference: NR00591
Job ID: 222494866
Remember: You should never send money to a prospective employer or disclose any financial information.
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