We are looking for a Business Development Manager – New Connections to join our rapidly expanding, and award-winning business sales team. This is a field-based business development role, often engaging at a senior level. The core function of the role is to expand Ecotricity’s New Connections channel in line with forecasted growth. The role holder will be responsible for delivering effective account management for a portfolio of existing and new customers in order to drive new business. This will include Energy consultants, Brokers and other intermediaries. The Business Development Manager will also work closely with our credit and finance departments, as well as our operational and front-line customer service teams, to make sure our cash and debt position is always considered with every opportunity, as well as making sure we can manage the portfolio from a customer service perspective. The BDM is expected to influence the wider B2B sales strategy, focusing on maximising sales efficiencies and introducing new products and services to meet overall B2B plan. This role is very varied, challenging, rewarding and requires good communication and organisational skills. Core Responsibilities Deliver agreed individual targets in line with overall B2B plan Aid in the development of the New Connections strategy supporting change within Ecotricity where required Deliver excellent customer service through strong relationships, understanding customer needs and working with them in order to achieve targets Provide quotations for both Gas and Power contracts, from the New Connection request, through the negotiation and acceptance stages Create and communicate compelling new ideas whilst gaining the support of senior management Work with other departments to cross promote the company brand and products Act as the primary liaison for TPI’s and direct customers when required up to a senior level Develop and implement new ideas when approaching a new client base Work with the commissions team to implement bespoke arrangements to gain acquisition of new clients where required – some of which may be complex Support the launch of new products and services – taking any opportunity to cross-sell Support back-office in providing aftersales support and customer care Regularly attend off-site client meetings and networking events Integral role in new business pitches, securing of contracts and responsibility for the effective registration of new clients Various standard and ad-hoc reporting (including providing detail on all KPI’s to Senior Manager – B2B Sales upon request) About You If you are successful in getting this role it means that you have a real passion for our vision for a Green Britain as well as having an energetic and dynamic approach. You’ll be experienced in identifying new and existing opportunities along with a strong commercial acumen and will work closely with all departments to secure mutual customer targets. You have excellent communication skills and are an innovative thinker, willing to try new approaches, and will be someone who really connects with our Values. Knowledge Required Experience in the utilities industry would be highly advantageous Strong skill level in Excel, PowerPoint SAP or similar CRM Good computer literacy including Microsoft Office Packages Skill Set Required Analytical ability to assess and interpret data and identify opportunities Strong communication with ability to communicate to a senior level of stakeholder (internal & external) as well as being able to speak at conferences and events Effectively manage relationships at all levels within end customer (including the setting of any customer expectations) Ability to develop relationships at a senior level and leverage added value from them High level of numeracy and problem solving ability Excellent written and verbal communication skills Ability to set clear agendas and control external meetings with clients Excellent time management & personal organisational skills Ability to think strategically and contribute to the overall B2B Sales strategy Strong networking & relationship building skills – both externally and internally Self-driven and results orientated Ability to work under pressure and manage multiple deadlines Strong commercial acumen Attributes Manages relationships effectively both internally and externally Influences outcomes by using effective negotiation Treats customers the way we like to be treated ourselves Solutions focused and resourceful Committed to continual improvement Engaging and motivating attitude and style Methodical and organised, managing own work Is receptive to feedback and acts accordingly Exceptional team player who builds open and supportive relationships Flexible and adaptable approach to work Creative and innovative About Us What's in it for you Healthcare plan, life assurance and generous pension contribution Volunteering day Hybrid working Various company discounts (including shops, gym, days out and events) Holiday of 25 days (plus bank holidays) & ability to buy/sell days Cycle to work scheme, car pooling and onsite parking available As a valued member of the team you will be supporting the Group Environmental policy and its associated targets to make the Green Britain Group net carbon neutral by 2025 Flexibility statement The fast moving nature of the company's business means that from time to time you may be asked to perform duties or tasks outside of your original job description on an ad hoc basis. This allows the company to use it's people in the best possible way at all times and helps the employees to make make their contribution in a changing environment. Ecotricity is Britain's greenest energy company. When we started back in 1995, we were the first company in the world to provide a new kind of electricity- the green kind. Our mission was, and remains, to change the way energy is made and used in Britain- by replacing fossil fuels with clean, renewable energy. We don't just supply green energy, we use the money from our customers' bills to make it ourselves too- we build windmills and sun parks in Britain. We call this 'bills in to mills'. In 2021, we started work on building two new solar parks, and now, in 2023, we're bringing geothermal energy to our customers' fuel mix, a first in the UK. We're also developing green gas mills which will generate 100% green gas from a source that we will never run out of- grass. We don't just focus on energy though- we built Electric Highways, Britain's leading network of electric vehicle charging points, we helped Forest Green Rovers become the greenest football club in the world, and, in partnership with RSPB, we launched Britain's greenest mobile phone service, Ecotalk. Ecotricity is an equal opportunities employer and is committed to providing e quality for all