Who We Are: IMG’s digital team provides Consultancy and Agency services to accelerate the digital performance of the biggest names in sport. We create and execute strategy, produce engaging content, improve the use of social media and can help you deliver against your wider business objectives. We build teams and select the best technology partners to improve the way digital is used to engage and inspire fans, build brand profile and generate revenue. What You’ll Do: IMG is looking for a Senior Account Manager to manage the day-to-day social media output for a US-sports organization in international markets. The position will require you to plan the content output across a range of multi-language social channels, manage the remote Social Media Manager team and work directly with the client daily to grow their audience and fan engagement globally. You will also be a part of IMG’s wider team, growing your expertise as a digital practitioner in the sports industry. PLEASE NOTE: This is a permanent role based our facility in Chiswick Park, London. You will be required to work evenings and weekends based on a schedule. Applications will close on Monday 17th March at 11.59pm UK Time. Key Responsibilities Include But Not Limited To: Responsible for managing a team of local, remote Social Media Managers in a number of international markets Formulate and implement social strategies that align with wider business goals for platforms including Facebook, YouTube, X, Instagram and TikTok Ownership of the creation and delivery of social content and campaigns that align to the agreed strategy Oversee the production of social assets, from ideation to publication ensuring quality & correct brand positioning Ensure social opportunities are maximised for key pieces of content that are created throughout the year, including capturing content through your own means Presenting social media ideas, campaigns and strategies to clients of all levels Analysing and interpreting research and data to detect trends and create strategic and operational recommendations Writing client facing presentations and presenting key findings to senior management Resource planning, project management and milestone tracking Building and nurturing relationships with key stakeholders across the client’s business, identifying opportunities and developing creative solutions to complex problems You Will Have The Following Strengths: In-depth knowledge of social media and specifically Facebook, YouTube, X, Instagram and TikTok with experience working in a social media role Knowledge of and interest in US Sports (eg NFL, NBA and NHL) Excellent understanding of what works on key social media platforms and the content production process Experience of delivering large-scale social media campaigns from ideation through to execution Excellent communication skills, both written and verbal including strong presentation skills Organised, calm under pressure and an ability to meet fixed deadlines (both internal and client) We’d Love If You Also Have These (not essential): Experience leading parts, or all, of an organisation’s social media operations Knowledge of branding, both visually and through tone of voice Experience using social analytics platforms (e.g. Facebook, X, Instagram) Knowledge of photo / graphics programmes (e.g. Photoshop) and video editing (e.g. Premiere) Experience working in international markets (e.g. Europe, LATAM, MENA etc.) Fluent written and spoken languages (in addition) to English would be highly advantageous. Our Vision – Power the World’s Passion for Sport. Our Mission – Be Vital. Work as one. And Our Values: • We are BOLD and not afraid to take risks. • We are PASSIONATE and proud of our legacy. • We are DYNAMIC and constantly evolving. • We are AUTHENTIC and human. • We are UNITED in our pursuit of excellence. Our Work Ethic: IMG is at the center of sports, media, entertainment, and fashion and is a largely relationship-based business. To foster an environment of collaboration, develop our future talent, and build on relationships across leadership, peers, and teams, we work from the office 4 days per week. We see immeasurable value internally and throughout the core of the businesses we support. Benefits: Income protection Life insurance Private medical insurance Virtual GP Pension contribution 23 days holiday bank holidays Dental insurance Green car scheme (only eligible if in a permanent contract) Season ticket loan Cycle to work scheme Subsidized office canteen Free breakfast Free on-site parking at Stockley Park office Eye Care Endeavor Wellness - lunch and learn events EAP (Employee Assistant Programme) - range of practical and emotional support services Critical Illness cover Financial Wellbeing Health Cash Plan Subsidized gym membership / Class-pass/ GymPass Health Screening Will Writing Dynamic office environment with great people Regular team and company networking events/celebrations Access to free tickets to sporting and entertainment events Tech Scheme Taste Card Travel Insurance The Process: We appreciate the time take to apply for the role and your recent interest in IMG. We will review all applications and will be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion and wish you all the best in your search. Tele/Virtual Interview – up to 30 mins with member of talent acquisition team 1st stage interview - Virtual with the Account Director, Digital and VP, Strategy & Operations, Digital 2nd stage interview – in person – Panel TBC