Ideas | People | Trust
We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.
We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.
We’ll broaden your horizons
Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions.
We’ll help you succeed
Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.
You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. You will;
Have responsibility for providing business focused and best practice HR support to a designated area of the business.
Act as a contact for HR matters for People Managers (PMs) and Partners in your business area.
Be a credible and commercial business advisor and will support the Senior HR Manager to deliver HR calendar activities and strategic priorities, working collaboratively across the HR function to provide a seamless and first class HR Service.
Working closely with the senior HR Manager team, the HR Manager will provide operational HR support to the business – they may also take ownership for the full HR calendar for one defined area of the business within a stream
Identify areas for improvement in the delivery of calendar activities and help to drive through any recommendations and changes.
Establish and maintain influential relationships with key stakeholders – including clients in the business, PMs and the broader HR team;
Identify areas to pro-actively coach PMs and Partners in HR matters
Provide HR support for projects within the client group and lead on firm-wide projects as required;
In conjunction with the senior HR Manager team, they will ensure delivery of a pro-active and first class HR service to the designated client group, leveraging the support from the wider HR team where appropriate, e.g. ER, HR Services, Resourcing, People Development team.
Have an excellent understanding of the Centres of Excellence and what the HR team as a whole can and does deliver.
Principal Accountabilities
Resolve people issues to deliver commercially pragmatic outcomes, escalating as appropriate;
Take a commercial, considered stance to HR related risk assessment linking in with the Senior HR Manager and ER team and escalating issues as appropriate;
Advising on and co-ordinating transfers (e.g. between teams, BDO UK offices or working with the Global Mobility team between BDO international offices).
Advising PMs on the full range of contractual changes (e.g. out of cycle promotions, change of hours).
Coaching PMs on HR matters to share your knowledge and increase their capability in dealing with people matters
Take the lead in facilitating group discussions eg upward feedback sessions and listening survey focus groups
Advising PMs on HR policy and process and helping managers to make fair and commercially sound decisions e.g. flexible working requests, absence etc).
Advise PMs and Partners on absence management and the tools to deal with long term/persistent absences – including OH referrals. Coach PM’s on return to work conversations;
Advise PMs and Partners on performance issues. Support the implementation of PIPs and advise on how to approach and handle atypical/performance coaching meetings and how to deliver difficult messages;
Conduct exit interviews and produce regular qualitative reports to support the client group in taking action on any emerging trends;
Support the senior HR Manager team where needed during cyclical events like salary review, consistency meetings and promotions (e.g. preparing ad hoc reports, attending consistency meetings)
Support the senior HR Manager team, where appropriate, to identify solutions to recruitment needs (including supporting on the drafting of job descriptions and job evaluations) ensuring a smooth candidate experience where possible;
Provide cover for absences in the Advisory HR team as appropriate;
Work closely with HRIS team to respond to requirements for MI including employee movements, KPI’s and exit analysis. Add value to MI by providing analysis and trends and identify actions where appropriate;
Actively share knowledge and experience proactively across the team and be recognised as an expert in your business area.
Technical Knowledge and Professional Qualifications
Ideally educated to degree level and/or CIPD qualified or working towards completion of CIPD qualification;
Experience of working within professional services useful but not essential;
Proven experience of employee relations issues and taking a pragmatic approach to managing them.
Strong working knowledge of employment legislation and best practice;
Proven experience as a credible and assertive HR business partner influencing up to Partner level;
Proven experience of developing effective processes and suggesting new ways of working;
Comfortable with systems with an ability to make commercially based recommendations on the basis of MI.
Personal Attributes
Strong interpersonal skills - ability to work well with others and effective at building and sustaining strong relationships with stakeholders at all levels;
Demonstrate creative thinking and an innovative approach to projects/tasks;
Strong team player with a real desire to support colleagues in delivering excellence;
Ability to work to deadlines and work without supervision;
Possess strong problem solving and facilitation skills;
Have excellent IT skills including Word, Excel, PowerPoint, PeopleSoft experience or an equivalent HR system;
Excellent communication skills (written and verbal);
Good attention to detail and strong follow up skills;
Ability to deal well with unusual or unexpected issues;
Commitment to personal professional development for self and others.
You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.
At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.
We’re in it together
Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.
We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.
We’re looking forward to the future
At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
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