Job Description
Customer Success Manager ( French speaking)
Up to 45k base + bonus
London, Hybrid
This company is the fastest growing digital sampling solution globally working with more than 200 different brands, including the largest beauty and FMCG groups.
I am currently looking to hire a French Speaking Customer Success Manager, who will join our friendly, supportive and well-established London team. You will work closely with our brand partners and internal teams to help them execute campaigns seamlessly.
Key Responsibilities
* Manage post-sale execution of Company's campaign offerings through various media channels.
* Lead multiple brand partner project timelines/deadlines, creative asset management, campaign onboarding, technology setup and troubleshooting.
* Liaise with brand partners and media teams to consult on digital sampling and creative best practices.
* Report and monitor live campaign activity, problem solving any challenges that may arise, and collaborating with the consumer journeys and Data team.
* Support the account management team in the delivery of post campaign analytics and relationship development.
Essential Skills
This role requires a high degree of organisation, the ability to problem solve and tenacity...