Techniche Global are supporting a leading technology company to appoint a Field Service Engineer who will be responsible for pre-bid site surveys and the onsite service and installation/ commissioning of the Company’s ANPR equipment. Salary: £38-40k Location: Goole, Yorkshire (servicing areas include: Hull, Leeds, Lincoln, Sheffield and York) Duration: perm, full-time Requirements: driving license (you will get a company car) Key Responsibilities: Site survey to define equipment required on site On site repairs/equipment replacement Pre-installation configuration of equipment Installation and commissioning of Company’s ANPR equipment Provision of customer training ‘Live’ testing of new products Provision of technical support when in office Assist with pre-qualification equipment testing Accurate and thorough documentation of activities carried out on site. Logging and reporting design issues Provide a knowledge base to internal and external customers on Company products Escalate issues as needed to the engineering team and the Customer Support Manager Work as a team to meet contractual support requirements Have good cross department communication and relationships Assist in the retention of support contracts by offering superior customer support experience Assist in the education of clients on Company products Have a valid passport and be able to travel as required Other duties as assigned Essential Qualifications: GCE/GCSEs grade C or higher in English & Maths ONC Electronic & Electrical engineering Relevant Vocational qualifications Where appropriate, specialist training and qualifications IPAF accreditation G39 accreditation NRSWA signing, lighting & Guarding accreditation Desired Experience: Attention to detail and strong problem-solving skills Good understanding of networking, WAN, LAN, WiFi & GPRS/3G Ability to work on own initiative & as part of the team. Ability to understand customer issues & define resolution paths to these Understanding of XML, .Net 3.5 framework, C# or equivalent Ability to comprehend written and verbal communication Communicate effectively with both internal and external customers Present a professional image to the customer Manage time and set priorities for tasks Understand the functionality of Company Hardware and software, incontext of client usage Practice effective self-management Previous experience of working in a technology installation environment Ability to assess priorities and work to strict deadlines Experience of working as part of a team Strong interpersonal skills to establish and maintain good working relationships Ability to communicate effectively at all levels in the organisation and with external contacts Ability and willingness to work weekends, when required Driving Licence