Job summary The Imaging Department Assistant will be a key member of the multidisciplinary team involved in the provision of a patient centred imaging service. The post holder will assist the Directorate's radiographic and other qualified staff in maintaining the patient environment to the highest standard and ensuring patient movement to and from the examination rooms is carried out safely, efficiently and in a dignified manner. Where appropriate the post holder will assist clinical members of the team during radiological examinations and procedures. To ensure that the service is maintained to the best possible standard, it may be necessary, from time to time, for the post holder to be moved to alternative duties within his/her/their competence. The holder of this post will work shifts as required with an expectation to provide cover for other Imaging Support Workers absences to meet service needs. In line with service needs may be required to provide clerical support including reception duties, attending patients on arrival within the department and telephone enquiries. The post holder will be required to gain the required knowledge and skills to meet the Occupational Standards relevant to the post. Main duties of the job To liaise with radiographers and with reference to prioritising patients. To assist and support Radiographers, assistant practitioners and Radiologists when undertaking imaging examinations of patients. To communicate with patients and carers in difficult circumstances. To be able to persuade and encourage patients in a tactful manner. To ring wards and organise patient's visits to the department, and to communicate with portering staff. To contact and liaise with transport when arranging for out patients to return home. To observe the condition of the patient, and to be able to identify and employ the most appropriate and effective method of moving the patient. To observe patients in waiting areas, reporting changes or concerns with the patient's condition to a radiographer or registered nurse immediately. To prepare examination rooms, assist in clinical areas and with moving patients. To be able to identify respiratory or cardiac arrest and take action immediately. The following principles of good practice will be a fundamental requirement of the post holder in the delivery of high-quality patient care: Support individuals' rights and choices Support individuals through effective communication Maintain confidentiality of information Acknowledge individuals' personal beliefs and identity Promote anti-discriminatory practice Maintain safety and security of individuals About us We are recognised as one of the leading NHS Foundation Trusts in the UK. Our vision is to Build Healthier Lives, and we recognise that we need incredible staff to do this. Our commitment to our staff is to create the best place for them to work, and we are dedicated to: Investing in the health and wellbeing of our staff, including a commitment of offering flexible working where we can;Offer our staff a wide variety of training and development opportunities, to support their personal and career development objectives. UHB is committed to ensuring that our staff are treated fairly and feel that they belong, by creating a kind and inclusive environment. This is about equity of opportunity; removing all barriers, including discrimination and ensuring each individual member of staff reach their true potential, achieve their ambitions and thrive in their work. This is more than words. We are taking action. Our commitment to an inclusive culture is embedded at all levels of the organisation where every voice is heard, driven by our diverse and active staff networks, and at Board level by the Fairness Taskforce led by our CEO. We nurture a culture which empowers staff to challenge discriminatory behaviours and to enable people to bring their 'whole self' to a kinder, more connected and bold place to work. University Hospitals Birmingham is a Smoke-Free premises hospital. Date posted 07 April 2025 Pay scheme Agenda for change Band Band 2 Salary £24,169 to £24,169 a year Contract Permanent Working pattern Full-time, Flexible working Reference number 304-9005688 Job locations Trustwide Mindelsohn Way Birmingham West Midlands B15 2TH Job description Job responsibilities Please Note : For a detailed job description for this vacancy, please see attached Job Description Job description Job responsibilities Please Note : For a detailed job description for this vacancy, please see attached Job Description Person Specification Qualifications Essential Meets Trust numeracy and literacy test requirements. NVQ 2 or equivalent Trust based competency. Desirable Care Certificate IV Cannulation. Experience Essential Evidence of working with the General Public All job-related training will be provided. Additional Criteria Essential Good communication skills Basic IT skills Uses initiative and discretion. Exhibits leadership, personal authority and desire to perform well. Possesses the ability to create a well- motivated team. Demonstrates the capacity to maintain a professional) and courteous conduct in difficult/contentious situations. Keen to learn and able to use own initiative. Person Specification Qualifications Essential Meets Trust numeracy and literacy test requirements. NVQ 2 or equivalent Trust based competency. Desirable Care Certificate IV Cannulation. Experience Essential Evidence of working with the General Public All job-related training will be provided. Additional Criteria Essential Good communication skills Basic IT skills Uses initiative and discretion. Exhibits leadership, personal authority and desire to perform well. Possesses the ability to create a well- motivated team. Demonstrates the capacity to maintain a professional) and courteous conduct in difficult/contentious situations. Keen to learn and able to use own initiative. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name University Hospitals Birmingham NHS Foundation Trust Address Trustwide Mindelsohn Way Birmingham West Midlands B15 2TH Employer's website https://www.uhb.nhs.uk/jobs.htm (Opens in a new tab)