Administrator and Holiday Activities Manager
SNAPS
Location: Home with occasional meetings across Leeds
Salary: £12.60 per hour
Hours: 8 hours a week. Flexible Times
The candidate will manage initial enquiries to SNAPS before signposting them to the correct staff member as necessary. They will be responsible for updating SNAPS’ databases, spreadsheets, and word documents to ensure all the charity’s information is current and correct. They will manage all administration for the small staff team, including managing the DBS process. (Full training on all systems will be provided).
This role will also manage the planning of SNAPS’ holiday activities for families, from researching venues and managing the ticket booking system to handling enquiries from families and ensuring delivery on the day of the event. This role will involve working with SNAPS’ families, and therefore the person will need to be sensitive to their needs and able to handle confidential information.
Main Duties and Responsibilities
* To undertake administrative tasks, ensuring the rest of the staff has adequate support to work efficiently.
* To manage initial general enquiries to SNAPS.
* To record information from referral forms on SNAPS’ database and allocate each case to the relevant staff member.
* To research and manage external providers for administration delivery such as mobile phone contracts.
* To research, plan, and deliver SNAPS’ holiday activities.
* Manage the ticket booking system for holiday activities.
* To manage SNAPS’ service user databases.
* To manage the administration side of recruitment of staff, including DBS application forms.
* To produce documents as requested by the SNAPS team.
* To send communications to the SNAPS’ team and wider audiences as requested by the team.
* To manage information held by SNAPS to ensure all is up to date.
General Responsibilities
* To attend and contribute to SNAPS’ Board and Staff meetings and other meetings as required.
* To attend and contribute to management, performance review, and staff training, and any other training identified as appropriate for the role.
* To ensure that all responsibilities and activities within this post are consistent with the terms and spirit of SNAPS’ operational and employment policies and procedures, and other statutory policies.
* To adhere to the principles of General Data Protection Regulation and ensure there is an appropriate level of confidentiality and security of SNAPS’ work.
* To occasionally work unsociable hours, e.g., attending evening or weekend meetings.
* The nature of the post will require flexibility in undertaking the role and will require the post holder to undertake other duties that are compatible with the nature and grade of this post.
Deadline for applications: Wednesday 19th February 2025
For more information and/or to apply – click on the ‘Apply for job’ button below.
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