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Apply to: B&Q Customer Advisor Apprenticeship
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B&Q Customer Advisor Apprenticeship
Apply From: 14/03/2025
Learning Provider
Delivered by LIFETIME TRAINING GROUP LIMITED
Employer
B&Q - Colchester
Vacancy Description
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
* Actively approach your customers, engaging with them naturally
* Understand customer needs and provide appropriate solutions
* Work with colleagues across the store to help and support them
* Turn negative customer situations into positive outcomes
* Encourage customer feedback, share it with managers and use it to improve service
* Utilise all available tools and systems to maximise sales
* Have a full understanding of the processes relevant to your role and store
* Take personal responsibility for operating in a safe and legally compliant way
* Adhere to all policies & procedures relevant to your role
* You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
* UK Notional hourly rate £12.21 per hour (plus an extra £0.54 per hour, store specific location allowance)
* An award-winning pension scheme
* ShareSave options
* 6.6 weeks holiday
* Employee Assistant Programme
* Shopping discounts
* Colleague wellbeing benefits
Key Details
Vacancy Title
B&Q Customer Advisor Apprenticeship
Employer Description
B&Q is the UK's leading home improvement and garden living retailer, helping customers have smarter homes since 1969.
Vacancy Location
B&Q PLC CO3 8DW
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000308896
Key Dates
Apply From
14/03/2025
Closing Date For Applications
2025-04-08 11:59:59
Interview Begin From
Possible Start Date
2025-04-14 12:00:00
Training
Training to be Provided
* Retailer Apprenticeship Level 2 including Functional Skills in maths and English
Learning Provider
LIFETIME TRAINING GROUP LIMITED
Skills Required
Team Working, Organisation Skills
Apply Now
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