Overview of the Role We are seeking a detail-oriented and proactive Senior Investment Operations Officer to join our clients Investment Operations team. The successful candidate will play a key role in managing day-to-day operations, ensuring smooth oversight of outsourced functions, and supporting project work, including data analysis and translating business requirements. Key Responsibilities • Outsourced Operations Oversight: Supervise custody, middle office, back office, and banking processes, ensuring KPIs are met. • Client Onboarding: Manage the onboarding of new clients and accounts, ensuring operational requirements are fulfilled. • Process Management: Maintain and update Investment Operations checklists and procedures. • Issue Resolution: Escalate and resolve issues with external suppliers promptly. • Management Information: Prepare and deliver management reports on a timely basis. • System Administration: Administer key systems such as HSBCnet and in-house reporting platforms. • Payment Oversight: Monitor and authorize payments. • Risk Management: Identify and escalate potential risks or exceptions, working with management to resolve issues effectively. • Documentation and Reporting: Generate business requirements documentation and assist in the preparation of reports. • Team Support: Provide cover and assist team members when needed. • Project Work: Undertake projects and ad-hoc tasks as assigned by the Investment Operations Manager. Experience and Skills Required • Strong knowledge of custody relationship management and the end-to-end trade lifecycle (prioritizing these over custody account opening). • Experience in third-party administration (TPA) operations is preferred over oversight, particularly for candidates without buyside operations experience. • Familiarity with KPI oversight and reporting. • Intermediate Excel skills, including the ability to analyze and validate data using logic formulas. • Solid understanding of equities is essential. Experience with fixed income and derivatives is a bonus. • A degree is preferred, but strong candidates without a degree will be considered.