Executive Strategic Partnership Director
Apply remote type Remote locations Maidenhead Remote Poland Remote Belgium Remote Netherlands Remote France time type Full time posted on Posted 4 Days Ago job requisition id 25390
As a leading global contract research organization (CRO) with a passion for scientific rigor and decades of clinical development experience, Fortrea provides pharmaceutical, biotechnology, and medical device customers a wide range of clinical development, patient access, and technology solutions across more than 20 therapeutic areas. Conducting operations in ~100 countries, Fortrea is transforming drug and device development for partners and patients across the globe.
The Executive Strategic Partnerships Director will establish, maintain, and expand a seamless and scalable relationship strategy while overseeing a delivery model that ensures alignment with partnership agreements and client needs.
Focusing on ensuring consistency and quality of deliverables and supporting the effectiveness of the overall enterprise governance, reporting, and issue escalation model across drug development globally.
Leading by example, the Executive Director will facilitate, with ease, the successful customer management of multiple, large, pharmaceutical and biotech clients while leading key strategic accounts across the global clinical operations business unit.
This person will be responsible for actively growing and maintaining strategic accounts while meeting DSO goals, NPS targets, contracted orders, and revenue goals.
Summary of Responsibilities:
1. Management of account or portfolio backlog to deliver revenue growth
2. Grow and maintain existing large anchor client base while strategically expanding and growing portfolios across multiple accounts
3. Anticipate new client business needs while fully accountable for ensuring annual revenue and growth targets are met and/or exceeded
4. Build long term strategic relationships with key client stakeholders
5. Lead the strategic design and plan approach for account growth
6. Direct full sales cycle with internal support
7. Travel and maintain contact with key customers and clients
8. Master product suits, track competitors, and maximize sales
9. Establish productive relationships with internal and external business leaders and foster collaboration across the business by leading these efforts
10. Build and manage a strong pipeline, meet KPIs, and provide feedback for continuous improvement by creating innovative methods to engage, track, and deliver positive interactions with clients
11. Ensure consistent and quality delivery of the client portfolio by supporting governance effectiveness and leading an issue escalation model for Fortrea globally
12. Engage and lead the partnership executive level governance structure, messaging, escalation and communication pathways and documentation
13. Provide strategic partnership experience and drug development consultation for key and/or growth account independently
14. Responsible for overall delivery against MSAs and managing overall quality aspects of critical deliverables (KPIs, milestones, quality audits, rebates), operationalize MSAs and associated initiatives/projects
15. Initiate and/or maintain key interface with internal/external key stakeholders and senior executive teams based on client portfolio
16. All other duties as needed or assigned
Qualifications (Minimum Required):
1. Bachelor's degree or equivalent and relevant formal academic qualification
2. Long-standing track history in winning new business contracts and growing existing accounts
3. Experience in managing large dollar size deals in excess of $50M
4. Fundamental understanding the principles of drug discovery and drug development
5. Comprehensive understanding of commercialization, deal terms and conditions associated with various models
6. Strong communication, presentation, negotiation, and Salesforce.com skills
7. Account management experience, including upselling and cross selling to senior decision makers
8. Agile in communication and able to negotiate effectively with customers and internal stakeholders, including the ability to use tactic and questions to gather perspective
9. Ability to influence and confront at all levels within a matrix organization
10. Problem solver, out of the box thinker: ability to translate ideas and data into valuable reporting and measure effectiveness
11. Demonstrated business acumen and strategic thinker with a strong executive presence
12. Proven ability to inspire others through implementation of exemplary team values and established trust
13. Demonstrated ability to create tailored approaches to customer needs
14. Proven ability to engage clients in discussions related to expanded partnerships, innovation, portfolio growth, pipeline etc.
15. Successful track record of driving leadership teams to improved partnership decisions and outcomes
16. Fortrea may consider relevant and equivalent experience in lieu of educational requirements
Experience (Minimum Required):
1. Extensive experience in business development (or relevant) experience selling services directly to the pharmaceutical and biotech sector with direct interaction with mid-level and executive level decision makers
2. Proven track record in winning new business
3. Experience in managing deals in excess of $50M
4. Strong communication, presentation, negotiation, and relationship management skills
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Fortrea is actively seeking motivated problem-solvers and creative thinkers who share our passion for overcoming barriers in clinical trials. Our unwavering commitment is to revolutionize the development process, ensuring the swift delivery of life-changing ideas and therapies to patients in need. Join our exceptional team and embrace a collaborative workspace where personal growth is nurtured, enabling you to make a meaningful global impact. For more information about Fortrea, visit www.fortrea.com.
Fortrea is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Fortrea strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply.
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At Fortrea, we're all about turning the “impossible” into "I'm possible." Together, we break barriers to deliver exceptional service to our patients, fueled by a shared commitment to teamwork and excellence. Regardless of your role, we're all family, working together to achieve extraordinary results. At Fortrea, your career isn't just a job – it's a journey of making the exceptional possible, every day.
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