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Job Title: Head of Service / Operations Improvement
I’m helping a leading Insurance Broker find a Head of Service / Operations Improvement.
They are PE backed and going through a strong period of growth through acquisitions. They now need a Head of Service Improvement to oversee the operational experience and improvements across the business – looking at processes, offshoring and technology.
Responsibilities:
1. Oversee operational experience and improvements across the business.
2. Analyze and enhance processes, offshoring, and technology.
3. Implement operational excellence strategies.
Qualifications:
1. Strong experience in the Insurance market.
2. Proven track record in operational excellence.
The role is permanent and hybrid working, offering a high base salary with bonus and benefits.
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