Responsibilities
* Application Management: Lead the end-to-end review process for the ICHOM Accreditation Program applications, from initial registration to certification, including application document assessment, interviews, and report development.
* Pipeline Management: Oversee and optimize the pipeline of new applicants in collaboration with ICHOM Marketing and Partnership teams.
* Implementation Support: Provide hands-on support for applicants, including workshop delivery and guidance on implementing ICHOM Standard Sets, as well as requirements for achieving accredited status
* Report Development: Prepare high-quality, detailed reports to support accreditation decisions and stakeholder communications.
* Workflow Optimization: Streamline workflows and manage stakeholder communication to enhance program efficiency.
* Database Management: Maintain accurate and up-to-date records of applicants and program outcomes.
* Stakeholder Collaboration: Work closely with internal teams and external stakeholders, including senior healthcare leaders, to ensure program success.
Qualifications
Required:
* Proven experience managing end-to-end programs, accreditation processes, or consulting services.
* Strong understanding of healthcare systems and ideally value-based care principles.
* Exceptional communication and interpersonal skills to interact effectively with diverse stakeholders.
* Prior strong customer/stakeholder management experience a must
* Ability to work under pressure, both independently and collaboratively.
* Strong problem-solving skills and the ability to manage multiple tasks and projects concurrently.
* Proficiency in MS Office Suite and project management tools such as Asana.
* Fluency in English (written and spoken).
Desirable:
* Formal project management qualifications (e.g., PMP, PRINCE2).
* Familiarity with accreditation processes in healthcare or related fields.