Job Title: Account Manager – Direct Mail
Our client is a dynamic direct marketing agency specializing in campaign strategy and execution. They work with a wide variety of clients to provide exciting, highly targeted and effective communications.
An opening has arisen within their account management team. They are looking for an account manager with a flair for client communication and understanding consumer behavior. Your role will be to provide high-level, proactive, helpful, and value-added client service and account management through the organization of all relevant creative, print, production, and postage services.
Responsible for managing an array of accounts and working as part of a team providing efficient end-to-end project management for print/mailing services, your responsibilities will include the following:
* Manage several accounts and often be the face of the company to many clients.
* Prepare client quotes and invoices, checking supplier quotes, preparing purchase orders, and ensuring profitability of each job.
* Briefing external suppliers, from artwork, data, and print through to fulfillment and postage.
* Checking all information thoroughly and proofreading accurately.
* Suggesting new formats and feeding back on suggestions for improvements both to clients and the Client Services team.
* Manage & coordinate the delivery of existing client direct marketing activity to agreed budget and timescales.
* Develop and maintain long-term relationships with accounts, clients, and suppliers.
* Be happy to roll up your sleeves and stay hands-on.
One of the accounts is purely postage; therefore, candidates must have solid postage knowledge to apply for this role. Additional necessary skills and attributes include:
* Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
* Organized and able to prioritize workload.
* Proactive and self-motivated.
* Strong numeracy skills, ability to understand data and briefs.
* Good-natured and considerate.
* Ability to actively participate in brainstorms and to accurately record ideas generated.
* Good use and knowledge of Outlook, Word, Excel, PowerPoint.
* Ability to stay calm under pressure!
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