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Resettlement Caseworker
Location: Flintshire
Contract: 3 months, potential temp to perm
Hours: 20 hours per week
We are looking to recruit a Resettlement Caseworker to provide intensive support and advice to families relocating to the area.
THE ROLE
As a Resettlement Caseworker, you will be responsible for providing expert, holistic support to families resettling in Flintshire. You will work closely with a range of agencies and service providers to ensure positive outcomes for families and individuals who have arrived as refugees.
Key responsibilities include:
* Managing a caseload, offering comprehensive support and advice on social, mental, and financial wellbeing
* Preparing for the arrival of new families and ensuring residence arrangements are in place
* Assisting families with essential paperwork and applications for services
* Providing referrals and acting as a liaison with relevant agencies
* Supporting families in accessing translation services and other practical needs
* Offering guidance to help families integrate into the local community
* Ensuring accurate record-keeping and reporting as required
THE CANDIDATE
The ideal candidate will have previous experience in a similar role, supporting vulnerable individuals and managing caseloads independently. You will have a strong knowledge of statutory and voluntary sector services.
Additional requirements:
* Experience in providing benefits, housing, or debt advice to vulnerable individuals
* Strong understanding of the UK benefits system and housing regulations
* Proven ability to work independently and manage time effectively
* Excellent communication skills and the ability to work in partnership with external agencies
* Proficiency in using Microsoft Office tools, including Word, Excel, and Outlook
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