Lead Product Owner
Are you a strategic and innovative Product Owner with a passion for digital transformation? Do you thrive in fast-paced environments, leading teams to deliver exceptional customer experiences? If so, we have an exciting opportunity for you to step into a Lead Product Owner role within a forward-thinking organisation.
The Role
As a Lead Product Owner, you will drive the development and optimisation of digital experiences across web and mobile platforms. You’ll play a key role in shaping digital strategy, enhancing customer journeys, and delivering high-impact digital solutions that align with business goals. This role offers the opportunity to work with cross-functional teams, lead digital projects, and make data-driven decisions to improve customer engagement and conversion rates.
Key Responsibilities
* Own and drive the digital roadmap, ensuring seamless integration across multiple sales and service channels.
* Lead a small team of Product Owners to optimise digital journeys and enhance customer experiences.
* Utilise data analytics and customer insights to continuously improve online interactions.
* Manage stakeholder relationships across technology, marketing, and customer service teams.
* Ensure compliance with regulatory requirements, including PSD2 and Strong Customer Authentication (SCA).
* Oversee third-party vendor relationships to enhance digital capabilities.
* Champion Agile methodologies and drive best practices in product development.
* Manage budgets and ensure ROI on digital initiatives.
About You:
* Proven experience as a Product Owner or Digital Lead, ideally in a regulated industry.
* Strong background in digital transformation, UX/UI, and customer journey optimisation.
* Experience/Knowledge with PSD2 and Strong Customer Authentication (SCA).
* Have worked in Financial Services.
* Experience delivering end-to-end digital onboarding processes, including authentication methods.
* Skilled in Agile methodologies and project management principles.
* Ability to influence senior stakeholders and lead cross-functional teams.
* Strong analytical mindset with the ability to interpret data and drive strategic decisions.
* Experience managing multiple third-party relationships and digital tools.
What’s in it for You?
* A leadership role within a high-growth, digitally focused environment.
* The chance to shape the future of digital experiences within a customer-centric organisation.
* A competitive salary package with excellent benefits.
* Opportunities for professional development and career progression.
* A Hybrid working environment with a requirement to be in the office 2 days per month. Ideally, they’d like someone 1 day a week but there is flexibility around this.
* This role is being offered on a 2 year fixed term contract basis
If you are a Lead Product Owner ready to make a real impact, apply now!