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Operations and Support Analyst Apprentice
Apply From: 04/03/2025
Learning Provider
Delivered by QA LIMITED
Employer
MORGAN HUNT UK LIMITED
Vacancy Description
Business Optimisation (50%)
* Analyse data to understand and identify areas for optimisation.
* Conduct user research to gather insights and understand stakeholder needs.
* Monitor and evaluate the effectiveness of implemented changes.
* Support with development and upkeep of our reporting suite.
Service Delivery / Support (50%)
* Troubleshoot system and process-related issues, including first-line support to colleagues.
* Answer queries related to internal tools and procedures.
* Escalate complex problems to the appropriate teams.
* Maintain accurate records of support requests and resolutions.
Key Details
Vacancy Title
Operations and Support Analyst Apprentice
Employer Description
Morgan Hunt is a multi-award-winning recruitment agency with over 150 consultants across London, Birmingham, Manchester and Glasgow. We provide specialist recruitment services to over 2,000 clients. Founded in 1994, we’ve become renowned for connecting talented candidates and brilliant organisations within the charity, education, finance, government, housing, professional services, property & construction, social care & health and technology sectors. We’re small enough to care but big enough to make an impact. Our success is our people. We pride ourselves on our commitment to our most important assets – our people – through recognition and rewards. We take care of them so that they can take care of you.
Vacancy Location
Standon House 21 Mansell Street E1 8AA
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000305999
Key Dates
Apply From
04/03/2025
Closing Date For Applications
2025-03-25 23:59:59
Interview Begin From
Possible Start Date
2025-03-31 00:00:00
Training
Training to be Provided
Why choose our Business Analyst Level 4 apprenticeship?
Our Business Analyst Level 4 apprenticeship develops learners to investigate information systems solutions and gain the know-how to improve operational efficiency for your organisation. The principles of data analytics are being applied across just about every industry. Using past-event data, business analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
QA’s Business Analyst Level 4 apprenticeship programme enables the apprentice to:
• Become a change professional that helps organisations deliver business and digital change successfully
• Regularly investigate and analyse solutions to ensure the right one is chosen
• Experience a flexible learning journey using a blend of learning methodologies, including online learning, practical exercises, video content, coaching and workshops
Tools and technologies learned: Apprentices will learn to use Unified Modeling Language (UML), Business Process Model and Notation (BPMN), Data Modelling, User Acceptance Testing (UAT), SWOT & PESTLE
Learning Provider
QA LIMITED
Skills Required
Communication skills, Attention to detail, Organisation skills, Presentation skills, Team working, Non judgemental
Apply Now
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