Summary
Based at our Beverley agency you will be able to develop your career within Insurance surrounded by a team who are passionate about supporting our customers through first class service and tailored advice.
Wage
£15,000 a year
We complete regular pay reviews as you progress through your product licencing journey.
Training course
Insurance practitioner (level 3)
Hours
Monday – Friday, 9am – 5pm with an unpaid hour off for lunch.
35 hours a week
Possible start date
Tuesday 1 April
Duration
1 year 3 months
Positions available
2
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
* Dealing with policy changes and new policy quotations for customers
* Insurance paperwork administration
* Proactively discussing and promoting the full range of NFU Mutual products
Where you’ll work
NFU Mutual Office
4 Zarya Court
Beverley
HU17 0JG
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAVIES LEARNING SOLUTIONS LIMITED
Your training course
Insurance practitioner (level 3)
Equal to A level
Course contents
* Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
* Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
* Analyse data to make evidence based decisions.
* Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
* Apply appropriate method of communication for audience and circumstances.
* Records, verifies, maintains and where appropriate, shares information.
* Compliant with relevant governance, policies and procedures.
* Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
* Balances competing priorities in order to meet deadlines.
* Builds and maintains positive relationships.
* Work as part of a team to help achieve results.
* Identify potential claims fraud and determine the correct action to prevent loss.
* Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
* Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
* Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
* Gather and interpret relevant information to provide a return on insurance decisions.
* Match client’s needs with available insurance products and services.
* Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
* Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
* Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision or a referral.
* Analyse data to make evidence based decisions.
* Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
* Apply appropriate method of communication for audience and circumstances.
* Records, verifies, maintains and where appropriate, shares information.
* Compliant with relevant governance, policies and procedures.
* Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
* Balances competing priorities in order to meet deadlines.
* Builds and maintains positive relationships.
* Work as part of a team to help achieve results.
Your training plan
You will work towards your:
* Insurance Practitioner Level 3 Apprenticeship.
* Certificate in Insurance (Cert CII). (if applicable)
* Level 2 Functional Skills in English and Maths (if required).
* Training will be via Davies, virtually.
* 6 hours per week off the job training.
Requirements
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* Attention to detail
* Organisation skills
* Customer care skills
* Problem solving skills
* Number skills
* Analytical skills
* Team working
* Initiative