Based at our Garforth, Leeds, United Kingdom Head Office, we are recruiting an Export Sales Administrator (Head Office based).
JHS is the largest independent distributor of musical instruments and accessories in the UK.
Reporting to the Sales Office Team leader, the role revolves around selling a wide range of categories of musical instruments and associated merchandise to the Company’s export retailer and trade distributor customers.
Proactively supporting the Company’s international sales operation with administrative support. This will include the processing of domestic and export trade customer orders received via various methods, preparation of customer orders to include order input, confirmations, preparing and issuing Pro-Forma invoices and managing the dispatch process.
You will engage with our international customers in over 120 countries, undertaking enquiry response, query resolution, customer relations and working in conjunction with the Company’s export sales team, nurturing trade relations and maintaining high levels of customer care.
Liaison with all departments within the organisation including warehouse, logistics, service and purchasing will be essential.
The successful candidate will be enthusiastic, literate, numerate, competent with MS Office applications ERP systems and CRM, work well in a team and independently, with direct experience of international commerce in a busy office environment.
Essential attributes are well-developed preparation, administrative, organisational, and time management skills, the ability to work well independently and as part of a team, excellent interpersonal skills, and the ability to be an engaging and adept communicator.
Preference will be given to applicants with international sales administration experience, in a consumer goods B2B environment.
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