Potters Resorts is the UK's only fully inclusive resort, offering a unique holiday experience where everything is included at one price. With a rich heritage of excellence, we provide our guests with comfortable accommodations, exceptional dining, west ends style entertainment, and a wide range of activities. Our commitment to quality and outstanding service has recently earned us the title of the number one resort in the UK by the readers of Which? magazine for the second consecutive year. At Potters Resorts, we believe in creating unforgettable memories, ensuring that every guest enjoys a truly seamless and stress-free getaway.
Job Description
About the role:
* Welcoming guests arriving to the Resort
* Greeting guests in a friendly manner and assisting with any queries they may have
* Taking guests' luggage to their accommodation on arrival
* Collecting luggage on departure days ensuring that it is loaded onto the correct coaches/vehicles
* Ensuring that celebratory items are prepared and taken to guest accommodation prior to their arrival
* The ability to work in a fast-paced and physically demanding role
* Supporting the Reception team and your colleagues
Hours of work:
This is a part-time position working 14 hours per week, 2 days out of 7 – predominantly Mondays and Fridays. Shifts will fall between the hours of 8am – 3pm.
Qualifications
Skills and Experience:
* Excellent guest service skills with the confidence and ability to interact with guests.
* Good team working skills.
* Confident to work in a physically demanding role - heavy lifting is involved!
* Strong attention to detail.
* The ability to multitask in a fast-paced environment.
* Happy to work outdoors throughout the year.
Additional Information
Why Choose Potters Resorts Five Lakes?
* Be part of an award-winning, newly expanded resort
* Excellent career growth and personal development opportunities
* Free access to our state-of-the-art gym and leisure facilities
* Competitive pay rates based on age and experience
* Continuous training through our Potters Academy
* Regular team recognition, awards, and treat days
* A genuinely enjoyable place to work
Ready to start your exciting journey with us? Apply now and be part of something extraordinary!
Immediate start available for the right candidate.
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Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team is happy to support with any reasonable adjustments that are needed within the recruitment process.
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