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Head of Sales | Hey Girls CIC | Multi-award winning social enterprise creating period equality in the UK
About Us
Hey there… we’re the multi-award-winning period product social enterprise of the year.
Our mission is to eradicate period poverty in the UK, improve access to quality products & increase education around period health to eliminate shame and stigma.
With our buy one, donate one business model we’ve donated 40 Million+ period products to people in need.
Role title: Contracts and Partnership Manager
Reports to: Head of Sales
Purpose: To work within the Hey Girls Contracts and Partnership team to deliver excellent and profitable account management across established contracts and new customers.
Key Responsibilities
* Build strong relationships with businesses/clients, and oversee all aspects of account administration, forecasting, order processing, stock liaison, across our client sectors.
* Actively engage with potential new businesses to drive new opportunities and sales into Hey Girls.
* As the first point of contact, to new and existing partners, ensuring appropriate resolution of any arising issues.
* Secure and maintain Period Dignity accounts within the sectors, emphasising the social impact of the Hey Girls brand.
* Formulate proposals for the distribution of period products that considers the unique characteristics of organisations, including variations in size, culture and needs.
* Responsible for management of contracts and all other formal and informal procurement, including the writing and submissions of tender bids.
* Work collaboratively with all internal stakeholders to ensure that delivery plans are in place aligned to agreed outputs and contractual terms.
* Provide a high level of communication and service to Hey Girls partners, including the improvement of internal operational systems and processes.
* Coordinate and participate at trade shows and prospect partner presentations and pitches when required, bringing the work of Hey Girls alive and effectively communicating our purpose and benefits.
* Provide strategic perspective of expanding markets as part of the management team.
* Attend client meetings in person, which may include travel and overnight stays.
General Responsibilities
All employees are required to ensure that they:
* Communicate effectively with other team members and provide feedback where necessary.
* Align working behaviours and relationships with Company Values.
* Treat all colleagues, customers and suppliers with dignity and respect.
* Maintain and organise company records as appropriate.
* Update processes related to working practices and procedures for use by other team members.
* Travel to industry events or business events where applicable.
* Pursue continuing professional development related to the role through appraisals or other means.
* Undertake ad hoc assignments and participate in task forces as determined by business need.
* Understand and ensure the full observation of your contract of employment, the companies operating procedures and policies and its health and safety obligations.
* Have a good understanding of Corporate Social Responsibility and propose ways in which you and your team can make a positive impact.
Individual Capabilities
* To fulfil the requirements of this role, you must be able to demonstrate previous experience of managing commercial partners/partnerships to ensure effective supplier engagement and contract management.
* Ability to develop and build strong relationships.
* Excellent written and verbal communication skills and the ability to influence external stakeholders.
* Customer focused & can-do attitude, continually striving to deliver excellent customer service.
* Must be data driven & numerate with strong analytical skills and excellent attention to detail.
* Must be a strong team player but be able to work on own initiative.
* Flexible collaborative approach and supportive to external and internal stakeholders.
* Must be highly organised and self-motivated.
* Resilience to work in an agile trading environment.
* High levels of presentation, written and verbal communications skills.
* Able to thrive in an ever-changing and high growth SME.
* This is an office-based role with some travel to meet clients and for team meetings. You must be available to travel within the UK.
* Must live in commutable distance to Diss.
Full-Time position.
Seniority level
Entry level
Employment type
Full-time
Job function
Business Development and Sales
Industries
Retail
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