Job Title:
Sales Advisor
Salary:
Up to £24,000 per annum + potential bonuses
Location:
West Molesey
Hours:
40 hours per week (working 5 out of 7 days, weekend and evening hours included)
Are you a candidate comfortable working within a customer facing environment whilst also having the ability to deal with customers over the phone? Do you have the flexibility to work evening and weekend hours? If yes to both questions above then this role may be the one for you!
Key Responsibilities:
1. Greet and assist customers with their product inquiries in a friendly and professional manner
2. Provide accurate information on products, promotions, and store policies
3. Process transactions at the checkout, handle cash, and manage returns and exchanges
4. Ensure the store is clean, organised, and visually appealing
5. Address customer concerns and resolve issues promptly and effectively
6. Work closely with team members to meet and exceed sales goals
7. Promote store loyalty programs and services to customers
8. Assist with stock replenishment and inventory management as needed
9. Ability to deal with customers over the phone as well as face to face
What We’re Looking For:
1. Previous customer service experience (retail experience preferred but not required)
2. Strong communication and interpersonal skills
3. A positive, approachable, and can-do attitude
4. Ability to work efficiently both independently and as part of a team
5. Flexibility to work weekends, evenings, and holiday shifts as needed
6. Passion for delivering excellent customer service
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