We are currently recruiting for Administration Support to join the team based in Liverpool (L14DQ) This will be a contract role for 6 months initially but likely to go perm further down the line. This will be a hybrid role with 3 days per week required in the office. What you will be doing As Operational Support, you will aid in all activities relating to the Merseyside Delivery team. Your responsibilities: • Managing own workload effectively ensuring tasks are completed in a timely manner. • Provide administration within the Merseyside delivery area of the business. • Support Managers and Co-ordinators to achieve business objectives. • Liaison with both internal and external customers across the business area. • Ensure all customer contacts are received and actioned promptly in line with SP Energy Networks relevant processes. • Deliver excellent customer service standards. • Production and delivery of reports and management information within agreed timescales. • Collation of information to generate work packs, work orders and work programmes. • Managing outlook team emails ensuring cases are updated daily. What you will bring: We are seeking an enthusiastic individual with good verbal communication skills who thrives in a busy work environment and enjoys the challenge of achieving objectives within a given timescale whilst still maintaining a high standard. The individual should preferably have gained a minimum of 4 GCSE’s including Maths and English and be computer literate in the Microsoft Office Suite. Skills required to be successful in post are: • Have a current full licence and vehicle. • Ability to work both individually and as part of a multi-functional team. • Excellent telephony and written skills. • Developed customer service skills.