About Us:
As the UK's leading vaping retailer, boasting over 180 stores and a dedicated team of 600+ employees, we are embarking on an exciting journey to expand our online presence.
We are seeking a dynamic Senior Ecommerce Manager to spearhead our digital growth and drive innovation within our Ecommerce division.
About the Role:
The Senior Ecommerce Manager will lead one of our major online channels and two marketplaces, ensuring we not only meet but exceed our revenue targets. This role demands a strategic thinker with a keen eye for detail, adept at optimising product displays and enhancing the customer journey. This role will require 5 days on site here at Head Office, Newbridge Edinburgh.
Key Responsibilities:
* Strategic Sales Management: Oversee the daily performance of our online stores and marketplaces, implementing strategies to boost sales and enhance customer engagement.
* Customer Journey Enhancement: Continuously refine website navigation and category structures to facilitate seamless customer experiences.
* Collaborative Product Management: Work closely with the product team to maintain accurate, up-to-date, and compelling product information, ensuring consistency across all digital platforms.
* Inventory and Pricing Oversight: Regularly monitor stock levels and pricing strategies, utilising data analytics to inform decisions and maintain market competitiveness.
Qualifications:
* Ecommerce Expertise: Proven experience in ecommerce trading, preferably with a strong background in platforms such as Shopify, Magento, Big Commerce.
* Market Place Experience Proven experience working with Ebay, Amazon, OnBuy. An ability to demonstrate previous revenue growth on these channels.
* Digital Marketing Acumen: Deep understanding of online sales strategies, digital marketing, and the latest ecommerce trends, including social commerce and AI-driven personalisation.